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Business continuity

In this section we provide a range of resources to help you to develop business continuity plans that are useful and relevant, and to ensure your organisation is as responsive as possible to staff, clients and the community in times of disaster.

We will walk you through a series of questions to prompt your thinking about your organisations planning and preparedness for disaster and other significant disruptions, such as natural disasters, technology failure or sudden loss of staff.

smiling freckled lady

At each step we will provide you with links to resources that to help you be as ready as possible for challenging times.

Business continuity planning is a four step framework – prevention , preparedness , response and recovery .

Prevention – building a risk management plan

Your office, buildings and other assets.

Some questions to ask:

  • What kind of damage does my insurance cover?
  • Are there any other place that we can use to deliver services or manage our business if we cannot get to our current building?
  • Do we have any readily accessible safe storage spaces, that are not prone to flood or damage from cyclone etc.

Your records, IT and other administration

  • What are the core functions of our business that we need to continue, no matter what?
  • How do we process payroll if we cannot access the building or computer systems?
  • How do we contact staff and clients if we do not have access to the building or computer systems?
  • How is our electronic data backed up?
  • How do we access our data offsite? Have we tested this?
  • Are our staff’s contact details held anywhere offsite? If so, where?
  • What are the skills our staff need in times of disaster? i.e. first aid training, administering medications etc
  • Have our staff received relevant training?

Your clients

  • Are any of our client’s details held offsite? If so, where are they, and how are they secured?
  • What are the levels of support our clients will likely need in times of disaster? I.e. support with personal care, meals, medications etc.
  • Are there any other organisations that we can link with to help us care for our clients in times of disaster?

Resources to help

  • Business continuity planning template

This template is produced by the Queensland Government and will you record, analyse, and prioritise the risks to your organisation. It also has useful templates for contact sheets, and other processes for responding to disaster.

  • Preparing your business for natural disaster

A series of checklists to help your organisation prepare for natural disasters.

  • How to plan for workplace emergencies and evacuations

An American resource the provides a useful, easy-to-follow guide for preparing your workplace.

Preparedness – doing a business impact analysis

  • What would it mean if we couldn’t access the office? Would we still be able to operate?
  • Who owns the premises and who has legal and insurance responsibilities?
  • Do we have a copy of our insurance policy in our emergency kit or located offsite?
  • What would it mean if we could not access the buildings or houses of our clients?
  • Have we rehearsed elements of our business continuity plan i.e. evacuations, offsite backups and payrolls?
  • What would it mean if we could not access our IT systems?
  • Do we have an online backup service? Is it encrypted and secure?
  • What would it mean if we couldn’t process payroll?
  • What would it mean if we were unable to contact staff?
  • What would it mean if staff were stranded at the office?
  • What would it mean if our staff could not access our clients?
  • What would it mean if we were unable to contact our clients?
  • Are any of our clients dependent on health equipment that needs a power source? I.e. ventilators, monitors etc
  • What would it mean if our clients were stranded away from their support networks?
  • What would it mean if our clients could not access support?
  • Preparing a risk management plan and business impact analysis

This guide has been developed by the Queensland government and provides a useful framework for assessing the potential impacts of disaster and other business disruptions to your organisation.

  • Psychosocial preparedness for disasters

This portal has significant information for health professionals working with people threatened by, or affected by, disasters.

  • 7 steps to survive a crisis and thrive

A two-page guide has been developed by Tourism Queensland. It provides a quick and easy run through of things to consider when trying to understand what the impact of a disaster could be to your organisation.

Response – what happens during an incident?

When a disaster or a significant disruption to your business is occurring, it is often difficult to find the information you need. The following links can help you get your hands on the right information at the right time.

If you, a member of your team, or any of your clients are experiencing a life threatening emergency, dial TRIPLE ZERO (000).

  • Handy emergency information

Go to the Disaster Management website for useful information

  • Psychosocial support in disasters

Provides information around psychological first-aid, guidelines for providing psychosocial support following disasters, and roles for mental health professionals as first responders.

Recovery – looking after ourselves and others

Disasters and other traumatic events can have a significant impact on clients, workers and organisations. Below are some links to information, tools and resources that can help your organisation and community recover.

Links to helpful information for recognising and responding to signs of psychological distress following disasters.

  • Developing recovering strategies

Useful things to consider to get your organisation back on track following disaster or a significant disruption.

  • What is vicarious trauma?

Information on vicarious trauma, how it can impact caring professionals and how organisations can manage it.

Resilient Community Organisations

The Australian Council of Social Service (ACOSS) has developed Resilient Community Organisations , a toolkit for the community sector to help them measure and improve their resilience to disasters and emergencies.

The toolkit includes:

  • A benchmarking system so organisations can access their current state of preparedness for disasters and emergencies and identify areas of improvement.
  • Six Steps to Disaster Resilence, which provide information and resources organisations need to take action.

Disaster resilience is about ‘bouncing back’ from disasters and emergencies. Disaster resilient organisations can continue to provide services to people in the community despite the crisis and protect the wellbeing of staff and volunteers. In these ways, disaster resilient organisations contribute to the overall resilience of people, families and communities.

Useful links

  • Preparing your business for natural disasters
  • Business continuity planning
  • Develop recovery strategies
  • Get Ready Queensland website
  • Understanding and addressing vicarious trauma

Related Updates

23 February 2024

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21 February 2024

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A new NDIS Practice Standard for all registered NDIS Providers

by admin | Nov 18, 2021 | NDIS | 2 comments

business continuity plan ndis

The NDIS Commission has recently communicated three new NDIS Practice Standards and new and amended Quality Indicators relating to Mealtime management, Severe Dysphagia management and Emergency and Disaster management. Whilst some of the new standards and indicators are not applicable to all service providers, the Emergency and Disaster management standard will apply to all registered NDIS Providers from 24 January 2022 .

In a nutshell, the new Emergency and Disaster management standard and associated risk management indicators strengthen guidance to NDIS Providers on complying with their obligations to ensure the health, wellbeing, and safety of the NDIS participants they support during COVID-19 and/or future emergencies or disasters.

We can help you address these new compulsory requirements. Even prior to the COVID-19 pandemic, Business Continuity planning was one of TechAbility’s key services. We have worked with a number of clients, from sole traders to organisations with more than 200 staff, to develop and implement Emergency and Disaster management plans. We combine our intimate understanding of the NDIS landscape with Anita’s significant prior experience in Business Continuity and Disaster management from both the corporate and NFP sectors.

The new Emergency and Disaster management Standard

This new standard is intended to address the planning required by NDIS Providers to prepare, prevent, manage and respond to emergency and disaster situations whilst mitigating risks to and ensuring continuity of supports that are critical to the health, safety and wellbeing of NDIS participants. It will appear in Schedule 1 – Core Module, Part 3 – Provider governance and operational management, of the NDIS Practice Standards and will apply to registered Providers from Monday 24 January 2022 .

business continuity plan ndis

Additional amendments have also been made to Quality Indicators across a range of existing NDIS Practice Standards that are relevant to emergency and disaster management, such as those related to support planning and service agreements. These amendments consolidate the advice issued by the NDIS Quality and Safeguards Commissioner throughout the pandemic and provide stronger guidance about what NDIS providers should have in place to prepare, prevent, manage and respond to emergency and disaster situations.

What do NDIS Providers need to do?

At a high level, the new Quality Indicators requires governing bodies to develop an emergency and disaster management plan which explains and guides how the governing body will respond to, and oversee the response to, an emergency or disaster. The governing body must consult with participants and their support networks about the plans and put the plans in place.

How can we help?

Prior to founding TechAbility, Anita had many years of experience in Business Continuity, Emergency, Disaster and Crisis Management in the corporate and NFP sectors. In the last few years, TechAbility has worked with several NDIS Providers to develop and implement Emergency and Disaster Management plans. These Providers ranged from Sole Traders to an organisation with over 200 staff. With our specialist subject matter expertise and NDIS sector knowledge, we can help you to identify your critical processes and develop a robust plan.

If you would prefer to address these new requirements yourself, there are several excellent systems which support the creation of plans and storage of information in the event of an emergency:

  • Parachute360 – Parachute360 have a Small Business Edition which allows organisations to securely organise business critical information and prepare for emergencies and unforeseen events, and it is completely free!
  • iluminr – iluminr is a platform that enables your organisation to detect threats, communicate with your people and resolve critical events faster. You can develop your emergency plans and actions in ilumnr and use them real-time during an event.  ilumnr is suitable for all size of organisations from small businesses to multi-national organisations, and has a range of pricing brackets starting with a free version.

Need further support?

Contact us to discuss how we can support you to meet your requirements regarding Emergency and Disaster Management – we are happy to have an obligation free conversation. 

You can read more about the new Practice Standards and Quality Indicators here .

Please  get in touch  if you think we can help you.

Share this Post:

Kelly Taylor

I am a support coordinator (on ABN for 6 weeks prior to starting with a registered Provider) – Do I need to have a Emergency, Disaster and Management Plan for my clients (or is this just for registration? And if I do need it where can I get it from?

admin

Hi Kelly, Thanks for your question. Yes all registered providers must have an Emergency and Disaster plan as part of their policies and procedures, and this must be maintained along with all other policies and procedures. We can assist you with creating your Emergency and Disaster plan – feel free to book in a free 15 minute consultation to discuss your needs – https://techability.net.au/book-a-call/ . Anita and the TechAbility team

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Make Your Own NDIS Business Plan With This Template

business continuity plan ndis

A business plan provides structure and defines business management objectives. It becomes a reference tool to keep your business on track with sales targets and operational milestones. When used properly and consulted regularly, it can help measure and manage your priority areas of focus.

Your work as an NDIS provider will directly impact the lifestyle of 1000s of participants, so you need a proper business plan to ensure a qualitative outlook for them (and profits for you).

If you’re just starting out, or if you’re an established NDIS provider but need to brush up on your strategy, we’ve created a business plan template to kick things off faster.

» DOWNLOAD NOW: The Ultimate Business Plan Template for NDIS Providers [+ Next Steps]

You’ll want to familiarize yourself with the document first and follow the instructions below to customize the template and make it your own both in structure and branding.

Note: The information provided is also useful on its own, you don’t have to download the file if you want to create a document from scratch with the best practices highlighted below.

Getting Started with Your NDIS Business Plan Template

The first thing you will see when first downloading your business plan is a set of instructions to get started with your template and apply the unique information of your NDIS business.

instructions of ndis business plan template

We recommend to make a copy of the file to keep for reference. Then, you can start implementing some of the major changes necessary to have it operational.

The business plan is only 13 pages long, so fairly short compared to some more detailed documents. However, it must be expanded with your own information. 

A good number to shoot for once complete is ~18-20 pages. The first thing you’ll want to add is your brand name, logo, name of representative and date of preparation.

title of ndis business plan template

Then, you can move on to the 3rd page where you will see an extremely important section of your business plan: the executive summary and business objectives.

For now, skip the executive summary .

You’ll come back to it towards the end of your journey writing the business plan. Instead, think clearly about what business objectives you care about most, and whether they fit in with your overall vision for the company going forward.

You’ll want to use the OKR framework for this, Objectives & Key Results:

  • An Objective is what you want to achieve, a broad goal for the long-term
  • A Key Result is a metric by which you will measure progress towards an objective

For each objective that you set in the 3rd page of your business plan, you can set multiple key results.

For example, an objective could be:

“Help 1000 people with limited mobility in my local area become more independent.”

… and 1 of 3 key results to measure progress towards that goal could be:

“Increase targeted traffic to our website by 5000 in 6 months.”

Think of an objective as a long-term goal, one that sits very close to the original vision of your business being founded. Key results are the shorter-term, one-step-at-a-time goals.

ndis business plan template

Once you’ve filled out the 3 objectives, it’s time to move forward to a new section where you’ll talk about your company organization, mission, and more.

Adding Your NDIS Business Information To Your Plan Template

As an NDIS provider, you’re in the unique position to serve 1000s of participants in your area (or even remotely!) with backup from the government, IF you can stick to regulations . That’s where filling out your company info accurately comes in handy.

For this section of your plan, you’ll do just that:

  • Define your mission statement
  • Add company ownership information
  • Talk about the history of the business
  • Introduce location and facilities

This section is all about you so don’t worry about putting yourself in the customer’s shoes and explain what the company feels like from your (and your team’s) perspective.

ndis business plan template part 1

For each entry, you have additional instructions provided within the template itself so don’t be afraid to gather inspiration from other business plans based on what’s required.

Talking About NDIS Supports in Your Business Plan

Supports are the most important unit in the National Disability Insurance Scheme, and you need to talk about them extensively in your business plan to convince an auditor that you’re willing to invest in participants’ well-being for specific types of treatments your team has experience in.

If you don’t have experience in some supports but would like to start offering a service anyway, you need to provide proof of how you’re going to deliver a quality service to participants.

ndis business plan template part 2

The supports section is pretty straightforward; you can expand it to as many supports as you offer or bundle them together in support categories with their respective numbers.

But it doesn’t end there, you also want to describe how you are going to deliver your supports and whether you have any competitive advantages against other providers.

While all NDIS businesses need to meet a certain service quality threshold throughout all the supports they offer, some will be more capable in delivering them due to more advanced technologies, more experienced staff, or continuous internal training.

If some of these apply to you, you want to highlight them.

ndis business plan template part 3

Wrap the section up with a description of your follow-up service. How are you going to help NDIS participants achieve their plan goals even after they’ve received your support?

Conducting Thorough NDIS Market Analysis

The problem with doing market analysis is that it’s sometimes hard to find the information you need to understand where to go in the next 1-3 years, or even 3-5 years.

A lot of traditional business plans are built on the idea that you can plan ahead for at least 3 years but that’s unrealistic. Fortunately though, Brevity can help with that.

We’ve built a custom NDIS statistics dashboard that you can reference and browse at any time using password “Brevity.” It’s an interactive map with plenty of information.

brevity ndis participant australia market dashboard

This will give you the right input to understand what the participant landscape looks like across Australia and whether there are any market opportunities for you to seize.

Once you’ve played around with the map, you can go back to your business plan template and start thinking about how that will translate into keys to business success.

ndis business plan template part 4

This is an important part of your business plan as it shows the value of your services in an increasingly-crowded space, so we encourage you to spend some time on it.

Describing Your Marketing & Sales Operations

A business cannot possibly grow without marketing and sales, whether funded by the government or self-funded. So you need to have a proper description of both.

ndis business plan template part 5

Within the marketing section, you’ll want to describe how you’re planning to attract the attention of NDIS participants who can benefit the most from your services.

Then you’ll want to move ahead and explain how you’re going to sell your services to participants coming down your marketing funnel without overpromising.

It’s crucial that you explain whose responsibility it is for both marketing and sales to work since auditors and investors will care about the ability of your team to deliver.

ndis business plan template part 6

Highlighting Your Organizational Structure & Team

Towards the end of the template, you’ll have the chance to talk about who’s behind the company and the people who are going to be responsible for its success.

ndis business plan template part 7

You’ll also want to identify gaps in the skillset of your current team and whether you can make up for those with external hires or by training internally.

Be honest here, there’s no reason to lie.

ndis business plan template part 8

Running Your NDIS Business’ Numbers

Finally, and perhaps most importantly (and, to some, annoyingly), you’ll have to run the numbers on your business.

This means pulling out the income statement from last year (if you have one) and try to predict what the financial situation of the business will be like in 1-3 years.

We won’t go into detail about financial advice as there are too many variables to account for but it’s important for you to be accurate in this section.

If you don’t know how to handle financial information, consider hiring an accountant to fill out the section on your behalf.

(If you need it, we also have a handy NDIS invoice template !)

ndis business plan template part 9

The inline instructions within the template will help you determine what information to include and whether you need additional help to complete your NDIS business plan.

A Good Business Plan Means a Better Service for Participants

a good ndis business plan means a happy participant

With so much at stake in your business relationships, it’s important to give participants a safe feeling of friendliness, organization, and overall preparedness.

That’s what a properly implemented business plan helps you achieve. Starting on the right foot means making it easy for the participant to see the value in your services and even recommending them to other people with special needs around them.

The template provided in this article should help you strike the right tone towards providing a better service for your customers while maintaining clarity internally.

Originally published Apr 20 202 2

Frequently asked questions

To start your NDIS business, you need to apply with the NDIS commission, conduct a self-assessment based on their guidelines, select an approved auditor, undergo the audit based on the size of your organization, and finally receive the outcome of their audit.

Yes, the NDIS is a profitable venture but you shouldn’t think about it purely for monetary gain. It is against the NDIS Code of Conduct to start an NDIS business just because you want to make money out of it as the lives of 100s of thousands of special needs people depend on the scheme. NDIS providers are well-retributed for their work depending on the supports they provide and the experience level of the team.

One of the best places to find participants and connect with them is through Facebook, or, if you’re feeling more proactive, via Google. On the former, you can connect directly with self-managed participants or their family members in your local area. With the latter, you can provide educational content that caters to family members.

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To all staff and anyone else whom it may concern. 6th April 2020

The NDIA expects us to formalise our Business continuity Plan as an Approved NDIS Supplier for several reasons, as follows:

  • Tramanco Pty Ltd have been the Australasian distributors for BRAUN wheelchair loaders and Q’Straint WTORS since the early 1980’s and still are.
  • We have always been very much aware of continuity of supply for these products and the service of same together with off-the-shelf availability of the spare parts for them.
  • We supply to a very dependant customer base which includes Maxi-Taxis, Ambulances, Drive yourself rear and side entry vehicles and mobile Breast Screening clinics, just to name a few who depend on spare parts and service on both a regular and an as-required basis.

This is why we carry up to 250 wheelchair loaders in stock at any one time and over $1.0m worth of spare parts in Brisbane.

This enables us to give these clients who are intimately involved with access for the disabled, this instant back-up which they need.

We will continue to do this daily as once a disabled person in a wheelchair is in a vehicle, they need to be able to get out, or get into one as well.

Just as importantly by law, the correct Q’Straint restraint systems must be installed and maintained and just this week a bus operator in Bathurst urgently needed a lap/sash belt as he cannot transport a disabled person without a certified lap/sash seat belt. We supplied the item to him ex-stock, same day.

We will continue to operate this essential service until a government authority says to do otherwise.

Why, you may well ask?

Well, quite simply persons who are wheelchair bound and use BRAUN and Q’Straint products on a daily or weekly basis can’t go anywhere without a Maxi-Taxi or a modified vehicle fit for such purposes.

  • In accordance with government directives we have implemented social distancing, regular hand washing routines, and cancelled all non-essential visitors – suppliers or otherwise.
  • We have also cancelled all training courses and regular maintenance calls by limiting service callouts to break-downs only as, once a wheelchair seated passenger is in a vehicle they cannot get out of a vehicle or into one either if the loader does not work.

Our buildings were purpose-built in 1981 to have full flow cross-ventilation louvres and full width skylights in the warehouse, the store, and the workshops so that all our products and the spare parts for same are bathed in sunlight every day.

Consequently, so is everyone here as well as any transport operators delivering or collecting freight and customers when they visit us.

  • Our premises run East/West and have enclosed offices separated from each other in the front office.
  • The electronics design office and the spare parts offices are also separated rooms.
  • The customer waiting room is a separate room of its own.
  • All of them will have doors fitted with automatic door closers in due course. Some already have them, and now you know why this must be so.
  • The combined front store/workshop are at separate ends to each other ~ 30.0m apart.
  • The main workshop to the rear runs North/South and is similarly constructed.
  • The lunchroom and offices in the rear workshop are separate with separate doors.
  • The normal separation distance between staff members in the workshops is 2.0 to 3.0m or more in most instances and must be maintained on your own recognisance. Obviously, we need to communicate and if we keep implementing the social distancing, we should, or hopefully will, all be fine.
  • Staff and customer interaction are predominantly via our internal and external telephone system, mobile phone and/or via email and any person to person discussions are conducted at the 1.5 to 2.0m distance.
  • I should also like to point out that over 90.0% of our BRAUN and Q’Straint products come by sea freight in containers which usually take 6-8 weeks to reach us.
  • During the Brown Marmot Beetle season all containers are fumigated over a 48-hour period, or more.
  • All airfreight usually takes 10-14 days or more. It depends on flights and customs clearance.
  • The virus only lasts for a short term without a host, according to the doctors involved.
  • All our products are stored inside and either covered with large plastic bags or, are packaged in cardboard boxes which in turn are covered with shrink-wrap.
  • Shelf life averages 4-6 months (or longer in some cases) after we receive them.

Thus, we are catering to our own safety, our suppliers, and customers in a simple but effective manner as we have always operated under similar workplace rules.

However, no plan is complete without an EMERGENCY PLAN which, in our case will be a simple alternate day to day rotation of staff where 50.0% will work 3 days a week with a plan which will be implemented by Andrew Fannin and Michael Wolf.

Judith and I will then continue to work from either of our home offices or the office at Rocklea, time and commitments dictating same.

This plan will be implemented if necessary, which is not the case now.

So, please continue with the above procedures and I trust that this answers your questions.

However, please feel free to ask about anything, the above included, and at any time if you have any other ones which we have not answered.

Yours faithfully, Roger and Judith Sack Signed electronically: Roger P. and Judith J. Sack. Managing and Financial Directors of Tramanco Pty Ltd NDIS approved supplier: # 4050013158 Dated: 21st February 2017.

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IMAGES

  1. NDIS Planning Process

    business continuity plan ndis

  2. Make Your Own NDIS Business Plan With This Template

    business continuity plan ndis

  3. 12+ Sample Business Continuity Plan Templates

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  4. How to create an effective business continuity plan?

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  5. 7 Free Business Continuity Plan Templates

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  6. Business Continuity Plan in Times of Crisis

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  1. Business Continuity Planning

  2. BUSINESS CONTINUITY PLAN

COMMENTS

  1. PDF Factsheet: Emergency and Disaster Management in NDIS Supports and Services

    Business continuity plans lay out the blueprint for how an organisation will continue to deliver, recover, or restore critical activities - such as the supports and services provided to people with a disability - after a significant event, emergency, or disaster.

  2. Business continuity

    Business continuity planning is a four step framework - prevention, preparedness, response and recovery. Prevention - building a risk management plan Your office, buildings and other assets Some questions to ask: What kind of damage does my insurance cover?

  3. PDF NDIS Emergency and Disaster Management Plan

    Business Continuity Plans (BCP) are the guiding documents for this purpose. The NDIS Emergency and Disaster Management Plan outlines EACH's commitment to maintaining services and supports for Customers with a disability.

  4. PDF Information for NDIS providers and workers

    NDIS Practice Standards, as well as your conditions of registration, that relate to the delivery of safe, quality supports and services, and the management of risks associated with the supports ... Business continuity planning You are expected to have plans that set out how your organisation will manage in the event of a

  5. PDF DSC Business Continuity Plan Guide

    This free DSC guide is designed to support organisations to plan for 'business continuity', a fancy way of saying making a plan to ensure you continue to provide services to the people who need them most, while also making sure your organisation survives so you can continue to provide those services.

  6. PDF Coronavirus (COVID-19): Outbreak preparedness, prevention and management

    As part of business continuity planning for COVID-19, you should consider preparing an outbreak management plan that is proportionate to the risk of supports you deliver, and the size of your organisation.

  7. PDF Risk Management Plan

    Risk Management Plan The following strategies are used to inform and support how you manage risk. 1. Identification of risks Areas of risk your business might face are identified and prioritised according to the impact they have. You may: • Evaluate each function in your business and identify anything that could have a negative impact on it

  8. PDF Coronavirus (COVID-19): Outbreak preparedness, prevention and management

    As part of business continuity planning for COVID-19, you should prepare an outbreak management plan that is proportionate to the risk of supports you deliver, and the size of your organisation. This plan may include the following components: Identify which supports are critical for the health, wellbeing and safety of a person with disability.

  9. PDF NDSP Plain English Business Continuity Plan

    Business Continuity Plan sets out how the organisation has prepared for different types of emergencies and major events that might occur, and are outside our control, that would affect the continuity of our plan management services. NDSP Plain English Business Continuity Plan (Version 1.0) Page 1 of 2

  10. PDF Planning for Covid-19 Ndis Psychosocial Provider Preparedness ...

    This Toolkit has been developed by the WAAMH NDIS Sector Readiness Team to help your organisation to work towards meeting this Practice Standard and to address the management of NDIS supports and services during sustained disruptions such as COVID-19, or future emergencies or disasters.

  11. A new NDIS Practice Standard for all registered NDIS Providers

    This new standard is intended to address the planning required by NDIS Providers to prepare, prevent, manage and respond to emergency and disaster situations whilst mitigating risks to and ensuring continuity of supports that are critical to the health, safety and wellbeing of NDIS participants. It will appear in Schedule 1 - Core Module ...

  12. Continuity of support

    Where a person does not meet the NDIS access requirements, they will be offered continuity of their support. This means that where the person and the service provider wish to continue the current accommodation support, the person will be able to remain in their current living arrangements.

  13. Business Continuity

    This may provide an important basis for insurance, business operation claims or for the NDIS Quality and Safeguards Commission, after the fact. Recovery. The recovery phase of our business continuity plan focuses on returning to operating our key business activities as soon as possible after the critical response.

  14. NDIS Operational Guidelines for Providers: How To Run an NDIS Business

    The NDIS Operational Guidelines for Planning revolve around making sure a participant's plan is in line with their needs. There are 7 principles used that inform this guideline: Fair for everyone, both today and for future generations. Funding to pursue your goals fairly. Evidence-based best practice.

  15. Webinar Q&A

    For Pty Ltd business - the following NDIS Practice Standards are applicable: Core Module plus Module 3. Step 4: You will need to submit a Variation to Registration request to the NDIS Commission, request to add Registration Group 0118 Early Intervention Supports for Early Childhood. If you are already a registered provider and have previously ...

  16. PDF Business Continuity Plan

    Definitions In this Business Continuity Plan: CDNI Care Pty Ltd means CDNI Care Pty Ltd ABN 32 640 960 658. Business Continuity Planning means a process that helps develop a plan document to manage the risks to a business, ensuring that it can operate to the extent required in the event of a crisis/disaster.

  17. PDF The continuous improvement continuum

    The participant was known to have dysphagia (difficulty in swallowing), and had a mealtime plan that outlined specific instructions for how food should be prepared and what support was required at mealtimes. I. The incident investigation found: the worker appropriately administered first aid the worker did not follow the documented mealtime plan

  18. Starting an NDIS Business: A 6-Point Checklist

    6. Start Marketing and Attracting Clients. No matter how good your plan is, the success of all NDIS businesses hangs on one thing: attracting potential customers. Make sure you have an accessible and well-designed website, as well as social media accounts. Network with Support Coordinators and the local community.

  19. Registered NDIS Provider

    Registered NDIS Provider - Business Continuity Planning DARE Disability Support has been supporting people with a disability in the Blue Mountains and beyond since 1961. DARE is an NDIS service provider that enables people with disabilities to achieve what they want from life whether at home, work or in the community. BUSINESS HOURS Head Office:

  20. Make Your Own NDIS Business Plan With This Template

    A business plan provides structure and defines business management objectives. It becomes a reference tool to keep your business on track with sales targets and operational milestones. When used properly and consulted regularly, it can help measure and manage your priority areas of focus.

  21. Business Continuity Plan: Example & How to Write

    A business continuity plan is a practical guide developed by companies to enable continuous operations in the event of major business disruptions like natural disasters and global lockdowns. Business continuity planning usually involves analyzing the impact of disrupted business processes and determining recovery strategies with management.

  22. NDIS Business Continuity Plan

    The NDIA expects us to formalise our Business continuity Plan as an Approved NDIS Supplier for several reasons, as follows: Tramanco Pty Ltd have been the Australasian distributors for BRAUN wheelchair loaders and Q'Straint WTORS since the early 1980's and still are.

  23. Guide to Developing a Business Continuity Plan: COVID-19

    This free DSC guide is designed to support organisations to plan for 'business continuity', a fancy way of saying making a plan to ensure you continue to provide services to the people who need them most, while also making sure your organisation survives so you can continue to provide those services.