A child practices math problems.

A Child Called 911 To Get Help With Their Math Homework

“You said if I need help to call somebody.”

A child struggling to solve a math problem called the people they’d been taught were always there to help: the police. Audio of the child’s 911 call was shared on TikTok by @911_stories_ and may serve as a reminder to parents to be a little extra thorough in how they explain when little ones should dial those three numbers.

The child’s call to 911 begins like most 911 calls do — with the dispatcher identifying themselves as 911 and asking what the caller’s emergency is.

“I need some help,” the child responded.

“What’s the matter?” the dispatcher asked.

“With my math,” the child said. “I have to do it. I have takeaways.”

Luckily for this child, the dispatcher seemed more than willing to offer a bit of homework help. “Oh you gotta do the takeaways?” the dispatcher said. “OK. Tell me what the math is.”

“Here’s one,” the child responded. “Five takeaway five.”

“And how much do you think that is?” the dispatcher asked.

But before the pair can work out the correct answer, a caretaker (perhaps the child’s mother?) confronts the child about being on the phone: “Joni, what are you doing?

View on TikTok

“The policeman’s helping me with my math,” the child responded.

“What did I tell you about playing on the phone?” their caretaker asked.

“You said if I need help to call somebody!” the child said, passionately defending themselves.

“I didn’t mean the police!” their caretaker said just as the call cuts off.

Although it’s unclear when or where this 911 call took place, this isn’t the first time a child has sought homework help from 911 . In January 2019, a dispatcher in Lafayette, Indiana, took a call from a boy who just needed to tell someone that he’d “had a really bad day” at school. “I just have tons of homework,” the boy said. “[It’s] math and it’s so hard.”

“Is there a problem you want me to help you with,” the dispatcher, who was identified by the Lafayette Police Department as Antonia Bundy in a tweet sharing audio of the call, asked. Bundy then coaches the boy through a fraction addition problem and checks to make sure that’s the only problem he’s having trouble with before hanging up.

In 2018, NBC 4 reported a child in Fort Collins, Colorado, called 911 seeking help with their division homework . “Hi, this isn’t an emergency, but I’m 10 years old and I’m working on my math homework right now and I can’t figure out what 71 divided by 3,052 is,” the news outlet reported the child asked.

While Fort Collins Police used the call as a chance to remind people that 911 should only be contacted for emergency situations, that dispatcher also took a moment to help the 10-year-old work out the answer.

Of course, police don’t recommend children call 911 for anything other than true emergencies. Kids Health recommends that along with teaching children how to call 911 , parents should coach kids on what qualifies as an emergency situation where a call to 911 is warranted.

kid 911 math homework

Watch CBS News

911 dispatcher helps child who called for math homework help

By Caitlin O'Kane

January 29, 2019 / 1:22 PM EST / CBS News

A police dispatcher in Lafayette, Indiana, is being praised for her kindness toward a caller last week. Antonia Bundy received a call from a child and asked what his emergency was. His problem was not the typical emergency Bundy normally deals with, but she still helped the boy out.

"You had a bad day at school?" Bundy asked when the boy told her why he was calling.

"Yeah. I just came to tell you that," he said.

''When he told me he was having a bad day and I asked him what was troubling him he told me that he had homework," Bundy told CBS affiliate WLFI-TV . "And at that point, I was able to determine that it was more of a 'I need help with homework' than an actual emergency."

Bundy was glad she wasn't too busy and she could focus on helping the boy with his homework. "I've always been good at math. All the way through high school I enjoyed it. So it was something I was very happy I could help him with," she said.

screen-shot-2019-01-29-at-12-59-03-pm.png

The boy read her the problem — what is 3x4 + 1x4 — and Bundy walked him through the steps to solve it. She said the brief interaction was a nice break to her otherwise busy day.

"It kind of takes the pressure off of it a little bit. Not too much, but just a little bit to be able to relax to take a step back and truly figure out what he needed and truly spend time with him and assist him in the best way I could."

Usually, the emergencies she deals with are much worse, so a math problem was a welcome change. The boy said that was the only problem he needed help with, then thanked Bundy for her assistance.

"I'm sorry for calling you, but I really needed help," he told her.

"You're fine. We're always here to help," Bundy replied.

The dispatcher has dedicated her life to helping others, and this proves she goes above and beyond to do so.

img-0710.jpg

Caitlin O'Kane is a New York City journalist who works on the CBS News social media team as a senior manager of content and production. She writes about a variety of topics and produces "The Uplift," CBS News' streaming show that focuses on good news.

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Confused child calls 911 to get help with their math homework: ‘You said if I need help to call somebody!’

Mon, June 28, 2021 at 1:50:18 PM EDT

A concerned child couldn’t figure out how to solve their math homework , so they called the first person they could think of for help — 911!

In this audio-only video, posted by TikTok account 911 Calls ( @911_stories_ ), a 911 dispatcher answered the phone , saying, “911, what’s your emergency?” A young child responded, “Yeah I need some help.” A situation was certainly under way!

@911_stories_ Follow for more 911 calls like this 😂 #fyp #kid #911 #emergency #help #math ♬ צליל מקורי – Larhgan

The dispatcher asked “What’s the matter?” 

The young student, determined to get some answers, replied, “With my math! I have… takeaways.” 

The dispatcher was more than willing to help with the child’s subtraction problem. He responded kindly, “Oh you gotta do the takeaways? Alright, what’s the problem?” 

The child repeats himself, reminding the officer, “You have to help me with my math!” The officer remained calm while managing this “emergency” and said, “Tell me what the math is.” 

The child found a problem and declared that he couldn’t figure out “five takeaway five.” As the dispatcher tried to help the child figure it out, the child’s mother realized he was on the phone .

“Joni! What are you doing?” she asked the child. 

“The policeman’s helping me with my math!” the child answered emphatically. 

“What did I tell you about playing on the phone?” the child’s mom responded. 

The child defended themself passionately, saying, “You said if I need help to call somebody!” 

“I didn’t mean the police!” his mom cried out as the video ended.

While this confusion may make for an adorable TikTok , it’s important to avoid mishaps like these and discuss the appropriate use for 911 with children. 

TikTokers are cracking up at this hilarious recording

This TikTok has 32.1 million views and counting. The exchange between the dispatcher and the young student delighted viewers.

One TikToker joked, “He understood what had to be done.” Math is no small conquest! 

Another viewer commended the officer’s patience, writing “That was so nice of that officer! Nothing but respect for him!”

In Joni’s defense, kids are often instructed to call 911 when there’s an emergency, and as far as the child was concerned, their math homework was quite the emergency. 

In The Know is now available on Apple News —  follow us here !

If you enjoyed this story, check out   this mom’s brilliant method for dealing with her 2-year-old’s tantrums!

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10-year-old boy calls 911 for help with math but don't try this at home

A 911 dispatcher whips out his calculator to help division-challenged boy.

A 10-year-old Colorado boy called 911 for help with his math, and it paid off.

Fort Collins police have just released audio of the call picked up by dispatcher Chris Clow.

"Hi, this isn't an emergency but I'm 10 years old and I'm working on my math homework right now and I can't figure out what 71 divided by 3,052 is," the boy told Clow, who took the April call.

(MORE: Firefighters hailed for saving unborn baby after mom fatally shot in domestic dispute)

PHOTO: A young boy works on his homework in this undated stock photo.

Clow first realized that boy, whose name was not released, had actually confused the numbers and that he needed to solve 3,052 divided by 71, not the other way around.

After asking a few questions, Clow came back with the answer: “It’s 42.98, which you would round up to like 43.”

“Thanks. Thank you,” the boy said.

Clow was unavailable to comment but police spokeswoman Kate Kimble told ABC News the department occasionally gets calls from people who are not experiencing an emergency.

And, like this time, dispatchers will try to accommodate the caller, she said.

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“A lot of times their dispatchers will take that opportunity to educate them about the right and wrong reasons to call 911,” Kimble said, adding that dispatchers will try to help if they have time.

“Sometimes, as in this case, they feel like people might just need a little bit of compassion in the day and if things aren't busy, they're willing to help them out."

Taking it all in stride, Fort Collins police provided a nonemergency number on their Facebook page for those who are in need of help but cautioned that homework does not fall under their purview.

“From an early age, kids are taught to call police if they need help. This particular problem wasn't the kind we typically handle, but we're glad Dispatch was able to help solve it,” Fort Collins Police Services wrote on its Facebook page. “Disclaimer: Not all dispatchers are as skilled in math and/or readily equipped with calculators as Dispatcher Chris. Please only call 911 for emergencies.

“You can call us at 970-419-FCPD for non-emergencies, though it should be noted that FCPD is not responsible for incorrect homework answers. If you or your child believe you need police assistance with an assignment, please contact your School Resource Officer during school hours. They love talking to their students about pretty much anything.”

This is one call that dispatcher Clow won’t soon forget. “He said this is one that's memorable for him, for sure,” Kimble said.

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Kid who 'had a really bad day' calls 911 for help with math homework.

David Barden

Editor, HuffPost Australia

A 911 dispatcher has been praised after helping a stressed-out school kid with his math homework.

The unknown caller told dispatcher Antonia Bundy he was “bad at fractions” and had just had “a really bad day” at school.

While a math emergency isn’t ordinarily grounds for calling 911, Bundy remained on the line with the young boy for almost two minutes while guiding him through the problem.

Indiana’s Lafayette Police Department uploaded a recording of the call to Twitter Saturday:

Our dispatchers never know what the next call might be.They train for many emergency situations, homework help is not one they plan for. We don't recommend 911 for homework help but this dispatcher helped a young boy out and brightened his day. @PoliceOne @apbweb @wlfi @WTHRcom pic.twitter.com/w3qCYfJP7O — LafayetteINPolice (@LafayetteINPD) January 25, 2019
This is wonderful. I know the dispatcher was aware of other emergencies and would not have been able to take the time if there were things more pressing. I'm glad she did. You can save a life by giving pre-arrival CPR instructions, but you can also save one this way. — Anna (@merrythedog) January 26, 2019

While the police department tweeted that it doesn’t “recommend 911 for homework help,” one of its sergeants told BuzzFeed News that Bundy was able to provide assistance because the dispatch center wasn’t busy at the time.

“That day there happened to be five dispatchers working at the same time, and only two dispatchers were taking calls,” Sgt. Matt Gard said. “Had other emergency calls come in, we had other dispatchers available to taking calls.”

Twitter users have hailed Bundy as “a true hero.”

This makes my ❤️smile!!! Thank you Antonia, you are a true hero!!! — BichonMom3 (@BichonMom3) January 26, 2019
We need more people in the world like you ma’am. Thank you for having a kind ❤️ — Kendra Williams (@Kimzie01) January 28, 2019
In less than 2 minutes a perfect stranger brightened someone’s day extending a helping hand. Pay attention people. In less than 2 minutes we all can make a difference in someone else’s life. Slow down, acknowledge each other, lend a hand, humble thy self. — Two Three Nine (@GpTwoSix) January 28, 2019
Thank you Antonia for taking care of the young man with such compassion and generosity. You not only made his day, you made mine a little better as well! — Susan murphy (@Biosusan) January 28, 2019

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Confused child calls 911 to get help with their math homework

A concerned child couldn’t figure out how to solve their math homework. so they called the first person they could think of for help - 911!. In this audio-only video, posted by TikTok account 911 Calls (@911_stories_). a 911 dispatcher answered the phone, saying, “911, what’s your emergency?”. A young child responded, “Yeah I need some help... With my math! I have… takeaways” . The dispatcher was more than willing to help with the child’s subtraction problem. As the dispatcher tried to help the child figure it out, the child’s mother realized he was on the phone. “What did I tell you about playing on the phone?” the child’s mom responded. The child defended themself passionately, saying, “You said if I need help to call somebody!” . “I didn’t mean the police!” his mom cried out as the video ended. While this confusion may make for an adorable TikTok, it’s important to avoid mishaps like these and discuss the appropriate use for 911 with children

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Child, 10, calls 911 for help with math homework

Dispatcher chris clow helped the child figure out a difficult division problem after answering the call.

By EMS1 Staff

FORT COLLINS, Colo. — A child having a hard time with math homework called 911 for help.

WRDW reported that dispatcher Chris Clow was caught off guard when he answered the 10-year-old’s call about division.

“Hi, this isn’t an emergency, but I’m 10 years old and I’m working on my math homework right now and I can’t figure out what 71 divided by 3,052 is,” the child said.

“I don’t generally have a calculator ready to go,” Clow responded as he laughed.

Although not the normal type of emergency, Clow still helped the child figure out the problem.

“At first he was confused because he had it backward,” Clow later said.

Clow grabbed his calculator and told the child that the answer was “42.98, which you would round up to 43.”

“Oh, okay. Thanks. Thank you,” the child responded.

Clow said that while 911 is strictly for emergencies, he’s happy he could help the child.

“It’s important to give them that service whenever we can,” he said.

Fort Collins police reminded the public that, despite the cuteness of the incident, 911 is only to be used in real emergencies.

https://twitter.com/FCPolice/status/1044693219873710080?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1044693219873710080&ref_url=https%3A%2F%2Fkbpi.iheart.com%2Ffeatured%2Fcolfax%2Fcontent%2F2018-09-26-watch-fort-collins-child-calls-911-for-math-homework%2F

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Explaining a Major Education Settlement in California

The state has agreed to use at least $2 billion meant for pandemic recovery to help students hurt most by remote learning.

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The State of California settled a lawsuit last week that had been going on for more than three years, since the height of the debate around pandemic school closures. The case was notable nationally; there have been few others like it. And the settlement included an eye-popping number: $2 billion.

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It’s important to note that the state — meaning taxpayers — will not pay out any new money under the settlement. Instead, it will take money that was already set aside for pandemic recovery — no less than $2 billion of it — and will direct schools to use it to help students who need it most to catch up. There will be requirements to spend the money on interventions that have a proven track record. You can read more about the settlement here .

Why does this matter?

Because new national data released last week, in a study led by researchers at Stanford and Harvard, made it clear that students across the country are nowhere close to catching up on learning lost during the pandemic .

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Lakisha Young, the founder of Oakland REACH, a parent organization that worked closely with some families involved in the lawsuit, told me that the plaintiffs would not receive any personal compensation from the settlement.

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Kind 911 dispatcher's response after boy calls having 'bad day' with tricky math homework

A young boy phoned up the police for help with his math homework - but rather than hang up on him to open the line for 'real emergencies', the 911 dispatcher decided to help

He was struggling with his math homework (stock photo)

  • 16:54, 15 Jan 2024

A 911 dispatcher has been praised for helping a boy after he called up the emergency line saying he was having a bad day after struggling with his homework.

The youngster was struggling with his math homework - and decided to phone the police because he just couldn't figure out the problem. Speaking to a dispatcher, he said: "I had a really bad day and I just came to tell you that."

Rather than hanging up on the boy to open the line up for a "real emergency", the dispatcher asked: "What happened at school that made you have a bad day?" He went on to explain how he has "tons of homework " and has been struggling to figure out the answer to one of his tricky math problems.

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The boy said: "Fractions - it's so hard. I'm bad at it." Wanting to help further, the dispatcher asked him to relay the problem to her so she could try to talk him through it.

Reading it out, he said: "3 over 4 + 1 over 4." The dispatcher explained: "If you do 3 over 4 then do plus 1 over 4. So what's 3 plus 1."

He correctly replies: "4," before she continues: "It would be over 4 so then 4 over 4 is what?" Giving him time to work it out, he answers "1".

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The boy apologizes for phoning the police before saying: "I really needed help". Thankful for his call, the dispatcher congratulated him on completing the problem before asking him whether he needed anything else and wishing him well.

Commenting on the video, which has been shared on TikTok, one user said: "The best 911 dispatcher." Another user added: "This is sweet but it breaks my heart that he has to call a stranger for help."

A third user said: "Some people are just born angels." One more user added: "Not go lie, when my kids bring their math homework home I be wanting to call 911 also because math just don’t math anymore."

Do you have a story to share? Email [email protected].

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Kid Calls 911 For Help With Math Homework, Gets Busted By Mom

By Author Free Britney at Jan 30, 2014 • Category 911 Calls

If you’re a 911 dispatcher, you’ve likely heard everything. Still, this unusual call from a few years ago, which has gone viral again this week, may top them all.

When a four-year-old boy named Johnny ran into problems with his math questions, he naturally turned to help from the first responders of his community.

The kid was up front about what he needed assistance with – no, not his mouth, his math – and insistent that he needed help … and the dispatcher obliged:

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Once he realized what was going on, he didn’t hang up on the kid or ask to speak to his mom (who made an appearance later), but rather asked:

"What kind of math do you have that you need help with anyway?"

After the kid said "takeaways," the following exchange occurred:

Boy: Okay, 16 take away 8 is what? Dispatcher: You tell me. How much do you think it is. Boy: I don’t know. 1? Dispatcher: How old are you? Boy: 4. Dispatcher: 4? Boy: Yeah.

Classic. At that point, Johnny’s mom walked in and discovered this. Understandably, she was far from pleased that he called the cops, but he countered:

"You said if I need help to call somebody!"

He’s got a point, mom …

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    Child calls 911 for help with math homework: 'I'm sorry for calling you but I really needed help' The Indiana police department cautioned against calling for homework help. By Enjoli Francis and Eric Noll January 29, 2019, 4:12 PM 1:47 A stock photo depicts a young boy using a phone while doing...Show More STOCK PHOTO/Getty Images

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    Mon, June 28, 2021 at 1:50:18 PM EDT A concerned child couldn't figure out how to solve their math homework, so they called the first person they could think of for help — 911! In this audio-only video, posted by TikTok account 911 Calls ( @911_stories_ ), a 911 dispatcher answered the phone, saying, "911, what's your emergency?"

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    A 10-year-old Colorado boy called 911 for help with his math, and it paid off. Fort Collins police have just released audio of the call picked up by dispatcher Chris Clow.

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    A 911 dispatcher has been praised after helping a stressed-out school kid with his math homework. The unknown caller told dispatcher Antonia Bundy he was "bad at fractions" and had just had "a really bad day" at school.

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    Kid Calls 911 For Help With Math Homework, Gets Busted By Mom By Free Britney at Jan 30, 2014 • 911 Calls If you're a 911 dispatcher, you've likely heard everything. Still, this unusual...

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