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Second to None

Kentucky Mystery Shopper Jobs

mystery shopper jobs louisville ky

Join North America’s Leading Mystery Shopping Team!

For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Kentucky, the U.S. and Canada. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association.

Kentucky secret shoppers work as independent contractors, on an assignment-to-assignment basis. Mystery shopping in Kentucky can be a convenient form of earning extra income, in a manner flexible with your personal schedule.

Create Free Shopper Account

Apply to be a Second To None Kentucky secret shopper today, and you’ll be on your way to helping Kentucky companies and their employees improve the quality of customer service, while earning extra income.

Kentucky Mystery Shoppers

We welcome you for Kentucky mystery shopper jobs in theses cities and townships:

Is your city not listed? Apply with us today, as new programs launch often, creating new Kentucky mystery shopper jobs on a regular basis. It is free to Apply, takes just one minute, and you are always welcome to accept or defer Kentucky mystery shopper assignments as they are offered to you.

mystery shopper jobs louisville ky

Mystery Shopping 101

Mystery shopping allows companies to see their staff, products, and services through the eyes of the customer. Mystery shoppers visit a wide variety of businesses and do the things that normal customers generally do – make a purchase at a store, order a meal at a restaurant, make a transaction at a bank, etc. During this time, they make critical observations about things like the cleanliness of the store, wait times, and the general quality of customer service they’re receiving. Prior to a shop, White Clay provides our shoppers with instructions on what to look for, as well as a list of questions that you will answer in an on-line report after the visit. The mystery shop reports you submit are used by our clients to recognize top performers, discover areas where additional training is required, monitor whether company procedures are being followed, identify missed sales opportunities, and, in some cases, they serve as a determining factor for staff raises and bonuses.

Therefore, being a mystery shopper is a serious undertaking that requires discipline, attention to detail, and organizational skills. The kind of shoppers we’re looking for have:

  • Good verbal and written communication skills
  • Ability to focus on and retain details
  • Reliable transportation
  • Understanding of the importance of deadlines

Computer experience is also a MUST ! All shop reports must be entered online, and significant e-mail communication is sometimes required. Thus, prospective shoppers should have permanent Internet access (preferably DSL or cable modem). Digital cameras, scanners or fax machines are sometimes required for successful shop completion as well.

How to be a mystery shopper without getting scammed

mystery shopper jobs louisville ky

SELLERSBURG, IN (WAVE) - Some see it as an easy way to make a little extra money on their own time. But the popularity of mystery shopping has led to an explosion of scams. And some are costing local families thousands of dollars. So WAVE 3 Troubleshooter Eric Flack did some digging to find out how to cash in without getting burned.

Mystery shopper checks going around these days look so real they actually fool banks. But you can make money by mystery shopping if you know what you're doing and what to watch out for. Unfortunately Chandra Lewis didn't.

After Lewis lost her job at a fast food restaurant she still had hungry mouths to feed at home; three children, including a 3 year old daughter named Sam.

"When it came in the mail, it was like the answer to my prayers," Lewis said.

It was an offer, from a group that called itself the Seagate Company, to make money as a mystery shopper. All Chandra had to do was go to Seagate's website and enter a code to activate a check for $1,998. The letter that came with it told her to keep $350 for herself and wire the rest to an account in Spain using Western Union, which was the company Chandra was supposedly mystery shopping.

"I pulled that money out and did what the assignment said to do," Lewis said.

She deposited the official looking check into her ATM. The bank accepted it and the money showed up the next day. But 24 hours later, Lewis got bad news.

"They said it was an altered fictitious check," she said.

With no check fraud protection on her account the bank took the money right out of her account.

"I had to pawn some of my stuff just to be able to pay the rent," Chandra said.

Measure Consumer Perspectives is a Louisville company that hires real mystery shoppers to rate customer service and store appearance at businesses nationwide. COO Trevor Howie said mystery shopper scams are a growing problem

"They're big," Howie said.

Howie said mystery shopping scams are so common these days someone used Measure's name and logo to send out a bogus job offer. It was one of many mystery shopping scams uncovered by the WAVE 3 Troubleshooter department in the course of our investigation.

Dan Denston, executive director of the Mystery Shopping Providers Association, now head quartered in Louisville, said scams are an ongoing issue.

"The misperception about what mystery shopping is makes it a little more susceptible," Denston said.

Mystery shopping has gotten so big some companies now use hidden cameras placed inside of everyday items to see what's really going on inside stores.

Kimberly Nasief, President of Measure Consumer Perspectives, said those undercover jobs pay between $40 to $80 each. That's big money in the mystery shopping world, but a far cry from the thousands promised by some scammers. Mystery shops without hidden camera work pay just $10 to $15 and take about an hour a piece when you factor in travel and time spent filling out surveys. Be suspicious of any mystery shopping job that doesn't fall somewhere in that range.

"There is very real work involved," Nasief said. "People's livelihoods depend on these shops. Bonuses, raises, promotions, incentives, the ability to hold your franchise license."

To find legitimate mystery shopping jobs, go to the MSPA's website by clicking here. Then click "become a shopper." The website allows you to search for local companies that are hiring and is also a good resource to learn more about what a mystery shopper is and isn't.

You can also pay $15 to become an MSPA certified mystery shopper. Being MSPA certified isn't a requirement to get hired but can keep you from falling for mystery shopper scams, and paying the price Chandra Lewis did.

"Companies like this give the real companies for mystery shoppers and secret shoppers a bad name," Lewis said.

We contacted Chase Bank and asked if there was anything they could do to help Lewis. But a spokesman said the banks hands were tied.

"It's unfortunate that this happened to our customer," the spokesman said. "But we didn't know the check was counterfeit until we sent it to the issuing bank."

That's going to be true of anyone who deposits a counterfeit check from a fake mystery shopping offer which always involve wiring money according to the BBB.

Ziggy Zubric, owner of Marketing Endeavors, another Louisville company that hires and uses mystery shoppers, said scams are always a problem.

"Because they make it harder for legitimate companies to do business," Zubric said.

Other websites where you can find mystery shopping jobs include jobslinger , msjobboard , and volition mystery shopping .

To friend the WAVE 3 Troubleshooter on Facebook click here . To follow on Twitter click here .

Copyright 2012 WAVE News . All rights reserved.

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Contact us at (763) 525-1460

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The Premier Mystery Shopping Company

Measure the customer experience., measure your brand's reputation., measure your effectiveness., measure what matters., measuring what matters.

From global enterprises to local businesses, our user-friendly platform generates relevant insights that cannot be underestimated. Our mystery shopping programs play a pivotal role in enhancing customer satisfaction and ensuring continued business growth.

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30+ Years of Experience

Millions of evaluations completed, worldwide shopper base, customizable reporting analytics.

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Independent Contractor (IC) Mystery Shoppers

Become an Independent Contractor (IC) Mystery Shopper with us and enjoy the flexibility to choose when and where you want to shop. For over three decades, Secret Shopper® has consistently attracted the most exceptional mystery shoppers. You can conveniently use our mobile app or rely on the support of our in-house staff throughout your shopping journey!

We offer a variety of phone, in-person, and online shops for you to choose from.

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  2. Kentucky Mystery Shopper Jobs

    Kentucky secret shoppers work as independent contractors, on an assignment-to-assignment basis. Mystery shopping in Kentucky can be a convenient form of earning extra income, in a manner flexible with your personal schedule. Create Free Shopper Account

  3. Kentucky Mystery Shopping

    Mystery Shopping Jobs in Kentucky. Contact us at (763) 525-1460. Shopper Portal; Client Portal; ... (IC) mystery shoppers/secret shoppers in the United States and abroad. Our commitment to excellence is reflected in our A+ rating from the Better Business Bureau, and we are proud founding members of the Mystery Shopping Providers Association ...

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  11. White Clay

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  14. 6 of the Best Mystery Shopper Companies to Work For in 2023

    Here are some of the top companies where you can find mystery shopper jobs. Also, all of them are free to join: 1. Sinclair Customer Metrics. Sinclair Customer Metrics has been in the mystery shopping game since 1987. It specializes in the banking, retail, grocery store, (quick-service) restaurant and convenience store spaces. And on top of in ...

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  17. How to be a mystery shopper without getting scammed

    Some see it as an easy way to make a little extra money on their own time. But the popularity of mystery shopping has led to an explosion of scams. And some are costing local families thousands of dollars. So WAVE 3 Troubleshooter Eric Flack did some digging to find out how to cash in without getting burned.

  18. Secret Shopper

    30+ Years of Experience Millions of Evaluations Completed Worldwide Shopper Base Customizable Reporting Analytics Let us Mystery Shop for you. Mystery shopping programs provide a detailed competitive analysis. A leading mystery shopping company for many years. Mystery Shop for us.

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    From Home Mystery Shopper Salary in Louisville, KY. Yearly. Yearly; Monthly; Weekly; Hourly; Table View. $11,790 - $21,221 13% of jobs $25,466 is the 25th percentile. Salaries below this are outliers. $21,222 - $30,653 22% of jobs $30,654 - $40,085 17% of jobs The average salary is $49,489 a year.

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