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Plans Starting from $15.00/mo Data-packed plans with insanely good perks

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Get anything done with Unlimited Data! All plans come with free caller ID and no contract.

4G Roam Plan

.css-190en33{display:contents;font-weight:900;font-size:46px;}@media screen and (min-width: 62em){.css-190en33{font-size:60px;}} 238 gb, .css-d70uq5{display:contents;}.css-d70uq5::after{content:"/mo";font-size:18px;line-height:24px;color:#000869;display:contents;}@media screen and (min-width: 62em){.css-d70uq5::after{font-size:24px;line-height:30px;}} .css-mg9y6h{font-weight:800;font-size:32px;}@media screen and (min-width: 62em){.css-mg9y6h{font-size:44px;}} $15.00.

238GB for the first 3mo Reverts to 150GB

Unlimited Talktime

1 GB Roaming Data to 9 Countries^

Free Caller ID

5G Roam Plan

5G 438GB for the first 3mo, Reverts to 250GB

2 GB Roaming Data to 9 Countries^

Exclusive: $10 Golden Village tickets**

*$20 for 3mo, revert to $22 forever

business mobile plans cis

Covers Singapore and 8 Asian countries^

300 Mins Local (SG) Talktime

Free incoming Local and Roaming SMS

^Countries covered: Malaysia, Indonesia, Thailand, Taiwan, Bangladesh, Hong Kong, Macau & Sri Lanka

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No. Every Circles.Life customer, regardless of whether they’re subscribed to a CIS program or not, can benefit from us WITHOUT contracts.

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Head over to our CIS page and enter your corporate email to ensure that you are eligible for a CIS Plan. Proceed to your email inbox to receive your unique promo code. Check out using the special code to unlock your CIS benefits with your newly puchase plan!

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How SMEs and Business Owners can Benefit from an Enterprise Mobile Plan

Viewed by 7,852 Smart Towkays

How SMEs and Business Owners can Benefit from an Enterprise Mobile Plan

                                                   How SMEs and Business Owners can Benefit from an Enterprise Mobile Plan

Contents .

 Employees are increasingly using mobile phones and other personal mobile devices while working, which is a result of the recent transition to remote or hybrid work. T his has led to all of us becoming more reliant on our cellphones, as we utilize them for basic daily tasks such as email communication with clients and coworkers. It has thus become an important tool for business owners to have enterprise mobile plans that offer discounts for business calls and data usage. As business owners, we are always looking for ways to save money and increase efficiency. In this day and age, with borders reopening, it is more important than ever to have an enterprise mobile plan that can help us stay connected even as we travel.

With so many options available, it can be hard to decide which plan is right for your business. In this article, we will discuss the benefits of enterprise mobile plans and how they can help you save money while you're on the go!

What is an enterprise mobile plan and why do business owners need one?

An enterprise mobile plan is a type of mobile plan that is designed for businesses. It offers features and benefits that are not available with other types of plans, such as unlimited calls, texts and bundled data roaming. It typically offers more features and benefits than a standard phone plan and can be customized to meet the specific needs of your business.

Criteria to choose a suitable Enterprise Mobile Plan

When it comes to choosing the right enterprise mobile plan for your business, there are a few factors you will need to consider. The first thing you need to ask yourself is how often you will be using your phone while traveling. If you only need it for emergencies, then a basic plan may be all you need. However, if you will be using your phone regularly to stay in touch with clients or customers, then you may need a more robust plan that offers unlimited data and calling.

1.   Local Talk time & SMS - Do your employees consume a lot of local talk time and SMS to communicate with your customers? 

If your employees frequently use their mobile phones to communicate with customers, then you will need a plan that offers unlimited local talk time and SMS. This will allow them to stay connected without having to worry about running up a large phone bill.

2.   Data - If your line of work requires employees to work on the go often or overseas, then you'll need a mobile plan that offers a large data bundle and data roaming.

This will not only allow your employees to stay connected, but also remain productive while being away from the office.  3.   Data Roaming Charges and Coverage  - For SMEs employees who travel frequently for business across borders, do you pay per day data roaming fees? What are the countries that are covered by your current data roaming plan? 4.   SIM Only Plan - Do you require business phones and SIMs for your employees, or does a SIM-only plan suffice? Often, a SIM-only plan is much cheaper than a Phone + SIM plan. But in this instance, SME owners might not have control of company's data stored on employees' personal phones and some employees might not like the idea of mixing their personal phone with business. 5.  Business Continuity - Is there a preference for your business to keep your employees’ personal and business phones separate as a precaution against identity theft, hacking, and other security concerns?

With each employee having his or her own dedicated corporate SIM card, this means that when they quit, the SIM card / mobile phone is simply returned to the company, and all data and information stored in the company's phone can be passed to the new employee. This will help to ensure that there is no delay in existing communication with their suppliers or customers.

6.   Simplified Billing -  It's not unusual for businesses to provide mobile subsidies. On top of the daily meeting with clients for salespeople, it could be a hassle to submit these expenses one by one on a timely basis. With a unified billing, one can simply retrieve the information.

7.   Corporate Individual Scheme (CIS) - To qualify for CIS, which can be enjoyed by the staff immediate family members, SMEs need to fulfill a certain number of staff. For example, Singtel requires 200 staff, while *M1 does not have a minimum qualifying employees headcount.

*Terms and Conditions apply

business mobile plans cis

BEST ENTERPRISE MOBILE PLANS  

EM3+ 5G/EM 12+ 5G/ EMX+ 5G

M1 is the only telco that offers unlimited Local Talk Time & SMS + *5G (Fair usage policy applies) for all their Enterprise Mobile Plans even if you subscribe to their cheapest EM3+5G plan ($39.70/mth).

*Amongst all the Telco services, M1 is the only one that provides 5G service even for their basic plan.

Singtel's Unlimited Local Talk Time and SMS plan only kicks in when one subscribes to their Singtel Enterprise E5 plan ($244.90), while their cheapest plan, which is the Enterprise E1 plan ($39.70), is capped at 200 minutes outgoing/ 60 local SMS.

While Starhub's Biz+ Lite plan ($54.00) is their cheapest plan, it is capped at 600 mins outgoing / 200 SMS (local), and their highest plan, Biz+ Pro, is capped at 10,000 mins outgoing/ 3,000 SMS (local).

Best Data Roaming Telco

Data roaming might be costly, and even the tiniest amount of overseas data usage could result in an enormous bill shock when you return. Thus, for SME owners or their employees who travel frequently for business, one of the main considerations is data roaming.

Singtel Enterprise Mobile Plan does not extend any Data Roaming package and data has to be purchased, which are chargeable per day under their DataRoam packages. It ranges between 2GB at $15 (30 days) for Asia countries and 3GB worldwide at $30 (30 days), or for frequent travelers, one can subscribe to their Enterprise EasyData Roam packages that start at $139 per month. 

Starhub data roaming starts at Biz+ Premium and Biz+ Pro, which carry 2GB for Asia Pacific Countries.

Do note that data roaming limits form part of your total Local Data limit. For example, if you have an EM3+ 5G plan with 13GB and use 3GB of your data roaming limit, you will only have 10GB for local data.  If you exceed your monthly data allotment, M1 will not charge you more than $5.35 per 1GB, regardless of whether you use it locally or roam. This contrasts with Singtel, which charges $10.70 per 1GB for local data above the plan's limit and their roaming limit charges vary, depending on the Data Roaming package one subscribed. 

Best Local Data Telco 

Conclusion: D epending on your Business usage needs, M1 is the clear winner when it comes to enterprise mobile plans. We appreciate the fact that they have streamlined it to three plans comprising of all the benefits, such as unlimited local talk time and SMS across all three plans.

To summarize, an enterprise mobile plan from M1 will offer you:

- Unlimited local talk time and SMS

- Free data roaming is provided with M1 plans, whereas Singtel and Starhub must be purchase separately

- The option of unlimited local data usage

To apply or enquire for M1 Enterprise Mobile Plan, click    here

business mobile plans cis

BEST BANG FOR THE BUCK FOR SOLOPRENEUR AND START-UP FOUNDER

SIMBA Business Plan AND SIMBA SuperRoam- SIM Only

At a glance, SIMBA   seems to be the most value-for-money with their cheap monthly subscription rates, and a very generous 100GB local data (For SIMBA SuperRoam) and 10 GB data roaming limit (For SIMBA SuperRoam)

But do note that this is a SIM-only plan , which is great for Solopreneur or start-up founders who do not require much call minutes (500 local fixed line minutes), SMS (200 local) and handphone sets for their employees. For enterprise business owners with a team of employees, you'll need to consider other enterprise mobile plans that can offer you more features and benefits. What are the requirements to sign up for an Enterprise Mobile Plan?

Setting up a business mobile plan is also simple. All commercial plans provided by Telcos need a local registered company.

Documents Required

The company owner's or authorized officers’ identification document and the corresponding ACRA profile are all that is required Got a Question? WhatsApp Us, Our Friendly Team will get back to you asap :)   Share with us your thoughts by leaving a comment below!

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Home > Services > Phone

The 5 Best Business Cell Phone Plans of 2023

Teltik

Data as of 12/7/22. Offers and availability may vary by location and are subject to change. *AutoPay Discount included: -$5/mo. per line. Plus taxes & fees.

Nicolle Okoren

We are committed to sharing unbiased reviews. Some of the links on our site are from our partners who compensate us. Read our editorial guidelines and advertising disclosure .

Business.org’s 5 best business cell phone plans

At&t: best full-featured plans.

Looking for a broad choice of bells and whistles? As a telecom behemoth, AT&T has plenty of cell phone features and packages to offer a business—around 20 plan variations, small to large. All plans include free US roaming, unlimited talk, and text messages, as well as unlimited texting outside of the country. Basic features like call forwarding, voicemail, caller ID, call waiting, and conference calling also come standard with all AT&T business cell phone plans, along with bring-your-own-phone support.

AT&T's business cell phone plans

Data as of 12/7/22. Offers and availability may vary by location and are subject to change.

Business Unlimited plan prices start at $35 a month per line, and there is a new perk where unlimited data is included in the unlimited talk and text plan. This means there is no need to worry about overages or data caps. 

 AT&T business plans can also accommodate up to 10 lines per account, and they come fully loaded with perks—like Stream Saver. This feature optimizes streaming video on your phone to 480p so you can watch webinars on-the-go without dealing with a blurry picture.

Each plan also includes a decent array of iOS and Android smartphone options and even a few good ol’ flip phones. A 15% military veteran discount can be applied to the Business Unlimited plans, as well as AT&T-owned DIRECTV services (because, again, telecom behemoth).

Users are eligible for a discount if they elect for autopay and paperless billing but this discount is only applied until after two pay periods. We don't know why the discount cannot be applied earlier in the billing process but we do find it frustrating. 

T-Mobile: Best flexible plans

Not sure exactly what you’ll need in a mobile plan besides future adaptability? T-Mobile, the third-largest wireless service in the US, offers four Magenta® for Business plans, all packed with unique features that set T-Mobile apart from the rest. The German-owned company has also earned a reputation for stellar customer service and was the first to eliminate annual contracts (an idea that stuck—none of the plans reviewed on this page require contracts). In April 2018, the company announced its intention to merge with Sprint under the T-Mobile banner.

T-Mobile's business cell phone plans

Data as of 12/7/22. Offers and availability may vary by location and are subject to change. *While using AutoPay.

All of T-Mobile’s Business cell phone plans offer the same basic features:

Unlimited talk and text

Unlimited 5G and 4G LTE data on our network

  • Unlimited mobile hotspot
  • Scam Shield

Unlimited calling and texting to Mexico & Canada

Unlimited video streaming

In addition, all T-Mobile Business plans include DIGITS, which allows you to access up to five phone numbers on a single device. That means you could answer calls to your work number and your personal number on one device—no more packing two phones in your bag every day. DIGITS also lets you share your phone number across multiple devices, so you can answer on your phone, smartwatch, tablet, or computer.

T-Mobile users with a Business plan can also add the PlusUp add-on and get extra features, like Voicemail to Text, HD streaming, 20 GB of 4G LTE mobile hotspot data, unlimited in-flight Wi-Fi, caller ID, and double the data speed when roaming internationally.

Keep in mind, though, that T-Mobile’s Business plans are available only on plans with two to 13 lines. If you need more than 13 lines, you’ll need to sign up for the 13+ Plan ($285 per month for 13 lines, plus $25 per month for each additional line).

T-Mobile plans also allow bring-your-own-device convenience, or you can buy phones up front with a single payment (there are nearly 40 iOS and Android phones to choose from).

Now that T-Mobile and Sprint have been merged for almost six months, some significant changes have taken effect. T-Mobile’s website is now the only place businesses can sign up for Sprint or T-Mobile business phone accounts.

Sprint still has an active business website for previous users but all new plans will be sold by T-Mobile on its website.

business mobile plans cis

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Verizon: Best growing business plans

Serving over 150 million customers, Verizon isn’t just big, it’s BIG. Such a mobile mammoth might not seem like the obvious choice for a small business, but for what it lacks in a personalized customer service reputation, Verizon more than makes up for by offering every cell phone feature there is, as well as dominant US, and near-dominant global, coverage. Like McDonald’s and Marvel movies, Verizon is everywhere.

Verizon's business cell phone plans

Data as of 12/7/22. Offers and availability may vary by location and are subject to change. *With 4+ lines

While business owners can get business cell phone plans with limited data, we recommend choosing an unlimited plan if you have multiple employees (or do a lot of work via cell phone).

Verizon’s Business Unlimited cell phone plans are scalable from four employees up to and over 40. And with plans starting at just $40 per line, Verizon Business Unlimited plans are an attractive option whether you’re running a tiny company with no expansion plans, a medium-sized business with an eye toward growth, or a large enterprise with heavy cell phone requirements.

Verizon Beyond Unlimited plans also include unlimited mobile hotspot use, though your speeds are limited depending on your plan. Plus, you get unlimited calling and texting to Mexico and Canada—not to mention unlimited calling, texting, and data while in those countries. And naturally, you also get unlimited talk and text as part of your Beyond Unlimited package.

Verizon doesn’t skimp on device choices either. There are nearly 100 iOS and Android phones and tablets available—including the Verizon Jetpack, a mobile hotspot device that can connect 10 devices to its 4G LTE network and an additional five to 3G.

If your company requires truly “unlimited” cell phone service and scalability to grow and is in the position to pay for functionality with frills, Verizon Business Unlimited is the way to go. Bare-bones operations, however, might want to look elsewhere.

Each of our recommendations has its strengths and weaknesses. Sometimes the most difficult part about finding a phone system is determining exactly what you need and don't need. The best place to start is separating your needs between installing a new system, replacing a system or expanding system.

If you are having trouble sorting out exactly what your phone needs are, use this tool to help you understand what the best options are for your unique needs. 

MintMobile: Most affordable plans

We are sure you’ve seen the commercials with Ryan Reynolds talking about this new phone carrier business with a fox logo called Mint Mobile. In fact, a lot of Mint customers were drawn to Mint because of Ryan Reynolds Hollywood looks, but that’s not the only thing Mint has to offer. 

Mint is inexpensive and transparent, compared to other cell phone carriers with hidden fees and seemingly random regulations.

MintMobile's business cell phone plans

Data as of 12/7 /22 . Offers and availability may vary by location and are subject to change.

T hese are the prices for new customers and will last up to three months. After the third month, you are eligible to sign up for a 6- or 12-month contract on one of the tiered plans, all less than $35/mo/user, which is astronomically less than other providers. 

MintMobile is no fuss, and you really do feel like you must be tricking the rest of the world with its pricing. The only issue is that MintMobile is fairly new, launched in 2015, coverage is not completely everywhere. There are still a couple of coverage gaps in the West, namely Utah, Nebraska, Idaho and Nevada. If you are east of the Rocky Mountains, you are good to go!

Teltik: Best perks plans

If you’re a strapped startup, New Jersey’s Teltik can get you up and running on the cheap. Teltik is a reseller service operating on T-Mobile’s 4G LTE network, meaning it can offer the reliability and reach of a giant provider at smaller-company prices. Teltik also has the advantage of being completely US-based, with 24/7 local customer service that’s not outsourced overseas.

Teltik's business cell phone plans

3 more (non-business) cell phone plans reviewed by business.org.

Teltik appears to have a dozen plans, but they’re mostly just variations of the essential plan that offers all the expected basics. Not coincidentally, the features mirror those of T-Mobile, as they’re on the same network.

The most basic plan starts at $20 a month and includes unlimited calling and texting, mobile hotspot service, and unlimited data—with a 2 GB cap on 4G LTE speeds (meaning your speed gets throttled to 128 Kbps if you use more than 2 GB of data in a month). From there, you can upgrade your plan to include more 4G LTE data and more mobile hotspot data. Upgraded plans cost anywhere from $30 to $40 per month, and they all include one cloud-phone VoIP line—perfect for small businesses looking to save on all their telecommunications needs.

One distinctly entertaining feature (pun intended) of Teltik’s business plans? You get unlimited media streaming from over 40 music services (including Spotify, Pandora, and Apple Music) and more than 100 video services (including YouTube, Netflix, and any other channel you can think of). That means you can stream as much TV as you want without it eating into your data. It’s almost as if Teltik doesn’t want you to get any work done.

Another thing you need to know: Teltik doesn’t sell phones. Instead, the company operates on a strict bring-your-own-device basis. Any unlocked phone will work with its network, as will any T-Mobile device, of course. However, you will have to spend $10 plus shipping and handling to buy a new SIM card for each of your devices (unless they’ve already got brand-new, unused T-Mobile SIM cards).

Boost Mobile

The takeaway

Assess your company’s current cell phone usage, and projected future needs, before diving into any plan. What looks like a great deal could turn out to be more than you actually need—or you may have initially underestimated your business’s cell phone requirements. Also, if your company has both cell phone and regular office phone needs, check into bundling. The larger telecom providers offer both types of phone coverage, and bundling services is an easy way to save money in the long run.

Don’t want to carry around separate phones for work and personal calls? With the right VoIP service, you don’t have to. Check out our favorite business VoIP providers to see which ones offer on-the-go business phone capabilities.

Business cell phone plan FAQs

If you have several employees working outside of the office on a regular basis, desk-bound phones obviously aren’t going to work for them. Some may be only calling and texting while others will be checking email, using GPS navigation, and accessing the internet for work, but a cell phone is a must for employees in the field.

If you’re a one-person operation accountable to only yourself, you could get by with a personal cell plan. Keeping track of multiple employees’ hours, data, and providers, however, would be an extra headache you don’t need. For streamlining and collaboration purposes, a business cell phone plan would be the easier route.

Most of the plans we’ve reviewed here offer unlimited data—domestically, at least—so hitting the data ceiling won’t likely be an issue. But if you want to forecast how much data your business uses every month, providers make data plan estimators available on their websites. Or you could use a third-party calculator app.

BYOD stands for bring your own device . Another common term is BYOP for bring your own phone . These can mean that employees are using their personal phones, tablets, or laptops on their own carrier plans for work or that they’ve put those devices on the company’s plan. The upside? Less expensive than buying devices. The downside? Extra security concerns.

In the annoying absence of Wi-Fi, you can use a cell phone signal to connect a wireless device to the internet by switching on the mobile hotspot option and simply treating it like a Wi-Fi router. For multiple device connections, a dedicated hotspot (such as Verizon’s Jetpack) can provide a faster, and more stable, connection.

Business owners weigh in

business mobile plans cis

Methodology

To find the best business cell phone options, we considered pricing plans, customer support, and data limits. We also looked at the variety of contracts and whether these plans were flexible with discounts. 

At Business.org, our research is meant to offer general product and service recommendations. We don't guarantee that our suggestions will work best for each individual or business, so consider your unique needs when choosing products and services.

business mobile plans cis

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Disclaimer: The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. All information is subject to change. Pricing will vary based on various factors, including, but not limited to, the customer’s location, package chosen, added features and equipment, the purchaser’s credit score, etc. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase.

Our mission is to help consumers make informed purchase decisions. While we strive to keep our reviews as unbiased as possible, we do receive affiliate compensation through some of our links. This can affect which services appear on our site and where we rank them. Our affiliate compensation allows us to maintain an ad-free website and provide a free service to our readers. For more information, please see our  Privacy Policy Page . |

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How to sign up for a Zero1 CIS mobile plan

Last updated 11 Aug 2023

CIS ZeroLimits Connectivity Mobile Plans - Zero1 - Banner

What is the Corporate Individual Scheme (CIS)?

Zero1’s Corporate Individual Scheme (CIS) is an exclusive programme offered to staff of participating companies. With this scheme, employees get to enjoy savings off their monthly subscription when they register for Zero1 services as a corporate individual.

Signing up for a mobile plan through the CIS programme

Download zero1 for android phone.

  • Proceed to download the Zero1 app from the Google Play Store

For Apple iPhone

  • Proceed to download the Zero1 app from the Apple App Store

First time registration

  • Open the Zero1 app
  • Tap “New Sign Up”
  • Use your corporate email address to register for an account
  • Follow the instructions on the screen

Login to Zero1 app

  • Tap on CIS icon
  •  Select your CIS plan and follow instructions on the screen

Enjoy our current promotion!

We are running the Connect as One: Zero1 National Days Deals to upsize our current offerings. You may enjoy these promotions in conjunction with the CIS programme.

Here’s a breakdown of how much data you can get for each of the mobile plans.

*1GB of data roaming to Malaysia, Indonesia or Thailand only. 

If your organisation is not enrolled in the Zero1 CIS programme

You may enroll for the programme through our online CIS Application Form . Alternatively, you may apply for the programme through our mobile app through the CIS icon. We will process your application within 3 working days.

Once approved, staff of participating companies are required to sign up for the exclusive mobile plans through the mobile app.

Having issues?

We are happy to help, just send us an email at [email protected] should you encounter any challenges. 

More information

Zero1  develops solutions for life by making it #AllAbout you, ensuring that you receive #OnlyTheBest that we have to offer and strive to help you live your life with #ZeroLimits.

Zero1 is a licensed Mobile Virtual Network Operator (MVNO) that provide a number of mobile plans with unlimited data. Do check out our other offerings on the Zero1 website today .

How to enjoy CIS mobile plan offerings?

You need to ensure that your company is enrolled in the programme in order to enjoy special rates for Zero1’s services.

If your company is not in the programme yet, do fill up the CIS Application Form to enroll for it.

Zero1 Main Site | Terms & Conditions | Privacy Policy

© 2022 Zero1 Pte Ltd (BRN: 201705239R)

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Information about the service

Telstra will be switching off 3G in 2024. Before switch off, you can use handsets supporting 3G on 850MHz and 4G minimally on 700MHz and 1800MHz. See telstra.com/device for more information. After switch off you will still be able to access the Telstra Mobile Network provided your device is 4G voice enabled and 4G 700MHz compatible. Find out more: tel.st/goodbye3G

No Excess Data Charges In Australia

Once you exceed your included data allowance, your speed will be capped at 1.5Mbps, and slowed further in busy periods. This means it is not suitable for HD video or high speed applications and means that some webpages, videos, social media content and files may take longer to load, but you can still stream video in standard definition, listen to music, browse the web and access social media, even if the experience is slower sometimes. Heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods.

Eligible Data Share

You can also share data with other eligible plans on the same account. Eligible plans can be found in our customer terms at  telstra.com.au/customer-terms

Existing services on your account

If you have existing shareable services on your account, and you connect a new, or change an existing shareable service to a Telstra Business Mobile or Telstra Business Data Plan, we will automatically:

  • change your existing eligible shareable services to have no excess data charges in Australia. This means that when you exceed your included data allowance your speeds will be slowed
  • remove Business Demand Data from your existing eligible shareable services. 

See Our Customer Terms for a full list of eligible services.

Accessory Repayment Options

You can choose to repay the cost of eligible accessories over a fixed period of time. This applies to accessories with a cost of $120 or more and can be paid over a 12 month period. The charge for accessories will appear as a separate line item on your bill. There are 4 tiers available and if the total value of the accessory is more than one of these tiers, you’ll need to pay the difference upfront. If you cancel your accessory repayment early or cancel your service(s), your accessory repayment will also terminate and you will be required to pay out the remainder of your accessory repayments.

What happens if I cancel my plan early?

You'll need to pay out any remaining device and accessory payments. If you receive a monthly credit and cancel your Plan or Device Payment Contract early, you will lose your credit and must pay the balance of any remaining device repayments on your next bill.

Changes to your plan

From time to time we may make changes to your plan or add-ons (including price and inclusions), or we may move you to a new plan (which may cost more). If we reasonably think that a change is likely to be detrimental to you, we'll tell you at least 30 days before making it. If you don't like the change you can change or cancel your plan or add-ons and just pay out your device, accessories and services in full.

What happens if I go overseas?

If you are moving your existing service and it currently has International Roaming blocked this will continue to apply on your new Plan, otherwise, International Roaming and International Day Pass are activated by default on your plan. You can deactivate them using the MyTelstra app (data charges may apply), or by calling us between 8am-7pm AEST Monday to Friday on 125 109 from within Australia or +61 439 125 109 outside of Australia free of charge from your Telstra service. For an additional charge per day an International Day Pass lets you make and receive unlimited standard voice calls and SMS and includes 1GB data for use each day (AEST) when travelling in Eligible Roaming Destinations. If you use more than the International Day Pass data allowance, we will automatically add extra data in blocks of 1GB for $10 each.

Calls/SMS/MMS will be charged at international roaming rates (refer to telstra.com/overseas) and mobile data at $3 per MB (charged per KB or part) if you:

  • use your service outside of Eligible Roaming Destinations 
  • choose to opt out of your International Day Pass

Eligible Roaming Destinations

Visit telstra.com/overseas for the latest list or for more information on using your device overseas.

Bill Payment Charges

  • Direct Debit is our preferred payment method, you can set it up anytime at  telstra.com/directdebit
  • Electronic payments – Free
  • Payments made in person or by cheque – Extra $2.50 (some exemptions apply)
  • Paper bills are issued unless you set up paperless billing. Set up Email Bill at  telstra.com/emailbill or for more information on your billing options visit telstra.com/fees-on-payment-methods

Understanding my bill

When you start or change your plan part way through a billing period, your first bill will have part month charges.

How can I monitor and manage my usage?

You receive SMS alerts in near real-time when you reach 50%, 85% and 100% of your Monthly Data Allowance.

To check your usage:

  • Use the My Telstra app on your compatible smartphone or tablet 
  • Login to My Account at telstra.com/myaccount
  • Visit My Plan Manager at telstra.com/mpm from your device's browser (select the 'My' tab to view details)

Find out more at telstra.com/myusage

FairPlay Policy

You must comply with our FairPlay Policy and not use your service in an unacceptable, unreasonable or fraudulent manner, or in a way that detrimentally interferes with the integrity of, or causes significant congestion to, the network. We may take action if you breach the FairPlay Policy, including suspending or cancelling your  service.

Need help? We're here for you

Visit telstra.com/contactus for our support options. Call 13 22 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative/accessible format.

If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints . We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation.

This is a summary only. The full legal terms for this plan are available at telstra.com/customer-terms

MOSB3095-Sun Oct 18 00:00:00 AEDT 2020

Download a printable copy

IMAGES

  1. A guide on how to enroll in Zero1 CIS programme

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  2. Understanding corporate individual scheme (CIS) SIM plans

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  3. How To Build An Effective Business Plan For Your Mobile App?

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  4. Smartphone CIS Market to Hit US$12 Billion by 2020

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  5. How to sign up for more VIVIFI mobile plans using the same email?

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  6. Grid Mobile

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