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Comcast Business Internet Plans, Pricing, and Review
Get your office wi-fi humming with fast speeds, security firewalls, and static ips..
Price: $49.99–$334.99/mo.* Speeds: 50–1,250Mbps Data cap: None Compare all plans
◊ Provider star ratings are based on user reviews and our independent customer satisfaction survey .
*Data effective 2/6/2023. Offers and availability may vary by location and are subject to change.
Our Comcast Business Internet review
Comcast Business Internet is widely available nationwide and gives you a wide range of cable-internet options. A Comcast Business Wi-Fi plan comes with unlimited data and 24-hour customer support, while the provider’s router includes a SecurityEdge feature that protects against cyberattacks and ransomware.
For additional fees, you can add special features like static IP addresses, cloud-based phone services, guest Wi-Fi or even a 4G LTE backup connection, which keeps your internet stable (and your business flowing) if your cable connection goes out.
- Fast speeds
- 24/7 customer support
- Advanced security features on mid- and upper-tier plans
- Lengthy 1- to 3-year contracts
- High prices for static IPs and 4G LTE backup
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Jump to: Plans and pricing | Speed and data caps | Fees | Installation, equipment, and contracts | Customer ratings | Xfinity vs. the competition | Bottom line | Faq
- Plans and pricing
- Speed and data caps
- Installation, equipment, and contracts
- Customer ratings
- Xfinity vs. the competition
- Bottom line
Compare Comcast Business Internet plans and pricing
* Plans and prices vary by geographic region.
† for 12 months with 2-year agreement when you enroll in Auto Pay and Paperless Billing.
Prices for Comcast Business vary depending on the region you’re in—in some cases the differences between prices on the same plan are huge. For these prices, we used an address located in San Francisco, California.
Comcast Business Internet speeds: What’s best for you?
The 250Mbps download speeds of Business Internet Performance work best for most small businesses. But you’ll need a faster speed if you have five or more employees working in an office, or if you offer public Wi-Fi to customers.
The speed needs of a business vary depending on the size of your office and the number of people using the Wi-Fi. The more employees you have using Wi-Fi–connected computers and phones, the faster your speeds need to be.
You should also consider getting fast speeds if you regularly conduct business over the internet. The last thing you want is your company email or server to go down in the middle of a busy workday.
The best way to estimate how much speed you need is by counting the number of people in your office. Take a look at the table below for guidance.
How much speed does your business need?
Comcast business internet data caps.
Comcast Business Internet doesn’t have any data caps on its plans. Your employees can do all the work they want without hitting your business with overage charges. (They could even stream movies or TikTok if they wanted to—on their lunch breaks of course!)
Is Comcast Business Internet available where you live?
Enter your zip code below to see a listing of the top internet providers available in your area.
Our favorite plan: Business Internet Performance is the best bet for most small businesses. It’s fast enough to cover an office of around five employees and it comes with 24/7 customer support in case you have any technical hiccups during the work week. You get free professional installation when you order online, and the SecurityEdge feature (built into the router) scans for threats every 10 minutes.
Comcast Business Internet deals and promotions
Get a Visa prepaid card worth up to $800 when you order a qualifying Comcast Business Internet plan. You get an additional prepaid card worth $200 when you add Comcast Business Mobile.
Comcast Business Internet extra features
In addition to your Comcast Business Internet service, you can add on additional features to give your business a leg up against the competition.
Get a static IP address to run a server from your office
The most useful feature is a static IP address. An IP address is the code that internet providers, servers, and other websites use to identify your location for transferring data.
Most IP addresses are dynamic, meaning they change on a regular basis. But a static IP always stays the same, making it a lot more useful for businesses because it allows for hosting servers, having company email addresses, and running a VPN.
Choose Automatic 4G LTE backup for foolproof Wi-Fi connectivity
It’s no secret that many businesses today rely on the internet to survive. So if your internet fails, you may end up losing money if you aren’t able to process transactions, respond to emails, or conduct virtual meetings.
To keep this from happening, Comcast Business offers a 4G LTE backup connection that kicks in if your cable internet ever cuts out. 4G LTE internet isn’t as fast as cable, but it makes sure you and your employees can keep conducting business while your IT specialist gets your speedy cable internet back online.
Set up the Wi-Fi Pro portal to serve customers and build your brand
The Wi-Fi Portal Pro isn’t as integral to doing business as the other features mentioned above, but it’s still handy, especially if you’re a customer-facing business like a coffee shop or boutique. Wi-Fi Pro is an app-based platform that lets you set up different Wi-Fi networks for employees and guests. You can also build a custom website and monitor Wi-Fi traffic on your network.
Comcast Business Internet fees
Comcast Business charges the typical fees that you find on most internet plans. The modem and router costs just under $20 a month. You can skip that fee by buying your own equipment, but then you’ll miss out on the service’s security features. You also technically have to pay an installation fee, but the fee is waived when you order online.
The one standout here is the extra charge you have to pay if you opt for a contract-free plan. Comcast Business has fairly steep contract terms, lasting between one and three years depending on the plan you get. If you cancel your internet plan before the contract is up, you’re on the hook to pay $10 for every month you have left on your bill—a fee that could easily run up to hundreds of dollars.
You can waive the contract for an additional $10 or $20 extra per month, depending on the plan. But we’re not sure if there’s much benefit to this option, since you end up paying more than you should either way.
Comcast Business Internet installation, equipment, and contracts
Unlike many residential internet plans, Comcast Business Internet comes with term contracts and professional installation. Read on for the details.
Comcast Business installation and equipment
After you sign up for Comcast Business Internet, a rep at Comcast will contact you to arrange a time for a professional technician to come to your office and set up the internet. Professional installation usually costs a fee, but you can get it waived when you order online.
Your business service plan comes with a gateway (a combination modem and router), which you can rent for $19.95 per month. You can buy your own equipment to save money, but make sure the modem and router are compatible with Comcast’s network.
Comcast Business Internet contracts
Comcast Business has steep contract term agreements, ranging from one to three years depending on the plan you get. If you cancel your internet before the contract term is up, you have to pay $10 for every month still left on the bill.
Comcast Business Internet customer ratings
*Based on our annual customer satisfaction survey
Comcast Business got a below-average rating in J.D. Power’s most recent US Business Wireline Satisfaction Study, ranking behind Spectrum and Cox in overall satisfaction with a score of 842 out of 1,000. 1 However, Xfinity (Comcast’s residential internet brand) performed very well in our annual customer satisfaction survey . The provider got above-average rankings in our survey, ranking especially well for speed and reliability.
Xfinity delivers pretty much the same type of service as Comcast Business, with cable connections reaching up to 1.25 Gbps. So you can rest assured that you’ll have fast speeds and reliable service on a Comcast Business plan. However, Comcast Business has higher prices than Xfinity residential plans, with longer contract terms—and we suspect that may be the reason for Comcast’s lower scores in the JD Power study.
See what other Comcast Business customers are saying
We love to keep track of what customers think about their internet services. If you’re a current Comcast Business customer, please go over to our Customer Review form and let us know about your experience with Comcast Business. You can see what others said as well.
Comcast Business Internet vs. AT&T Internet for Business
AT&T beats out Comcast Business when it comes to business internet plans. The fiber provider has much faster speeds—including symmetrical upload speeds that you can’t get on a cable connection like Comcast’s. AT&T gets much better ratings in J.D. Power’s 2022 US Business Wireline Satisfaction Study, and its packages and add-ons cost less.
Comcast Business Internet vs. Spectrum Business
Like AT&T, Spectrum also has a leg up on Comcast Business. Although it has fewer plans to offer, Spectrum’s baseline plan gets you faster download speeds for the same price and also includes up to 25 email addresses and a custom domain. Spectrum also has fiber internet for enterprise customers in some areas. Other than that, both providers are similar, with 24/7 customer support and options to add on static IP addresses and 4G LTE backup.
Is Comcast Business Internet right for you?
Comcast Business is a great option for lots of small businesses. While it doesn’t have the fiber speeds of AT&T, Comcast’s cable connection is still fast and reliable, and its multiple speed tiers make it easy to upgrade if you need to accommodate a growing business. The SecurityEdge feature in the Comcast Business router keeps your network safe from threats, and the Wi-Fi Pro portal gives you tools to set up a guest public network and build your brand.
FAQ about Comcast Business Internet
What are the best routers for comcast business internet.
We recommend renting a router directly from Comcast Business—its SecurityEdge feature scans for threats every 10 minutes, keeping your company safe from malware and cyberattacks.
If you want to use your own router, though, we recommend TP-Link’s AX6600 , a powerful piece of equipment that ensures a wide range with its eight antennas while keeping your network protected with security scans and other safety features.
Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey , results from our speed test tool , and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.
- J.D. Power, “ Small Business Wireline Customer Satisfaction Remains High Despite Fierce Market Challenges, J.D. Power Finds ,” July 7, 2022. Accessed February 6, 2023.
The Benefits of High-Speed Internet: How the Quality of Your Internet Service Can Grow Your Business
April 02, 2020
The Internet is an essential part of doing business, and every small business needs a reliable Internet connection to provide customers with the best service possible. Staying connected with clients and finishing tasks quickly can engender trust and loyalty. A weak WiFi signal or low-base Internet speed can hinder the growth of your business by creating unnecessary frustration and wasting employees’ (and customers’) time.
The benefits of high-speed Internet service are many. Fortunately, upgrading to a faster Internet is an easy fix. Keep these tips in mind when you choose a business WiFi service plan and learn how it can help you reach your business goals.
Increase bandwidth for better productivity
Bandwidth is the amount of data that can be transferred across a connection. Different tasks require different amounts of bandwidth; for example, sending an email requires minimal bandwidth while high-definition video conferencing takes significantly more.
The router prioritizes traffic, so employees sending emails with large attachments or performing online research might experience a slowdown if the network diverts most of its resources to someone who’s uploading or downloading a large file or streaming a webinar. Look for a service plan that provides enough bandwidth to get the job done without slowing the overall network. The right plan will support multiple employees that need to work with videos or large file sizes. As your business grows and you add additional employees, you’ll never have to worry about whether your bandwidth can keep up.
Perform more complex tasks and accommodate more employees with higher Internet speeds When it comes to Internet speeds, most people think of the download rate. However, your upload speed also matters. Without sufficient upload speeds, you can't hold a proper video conference or Skype call. It will also take longer to upload larger files to your website or to make automatic data backups to protect your business. High-speed business Internet means you have better lines of communication with your customers and can keep up with the fast-paced world of business.
You may need different Internet speeds depending on how many employees you have, and, more importantly, the type of tasks they perform. If you don’t know how many Mbps (Megabits per second) you need, consult your Internet service provider. In general, companies with only a few employees who perform basic online tasks like email and Internet browsing can get by with a speed of 25 Mbps. For a company with several employees who need to run Web-based meetings, send large files, or stream video, a speed of 150 Mbps or more may be required for optimal performance.
If your business tasks require even faster speeds, Comcast Business offers a 1 Gbps (1,000 Mbps) connection for businesses that will guarantee you have more than enough bandwidth for whatever task you throw at it.
Forget data caps for access to better tools
You never know how much data you will need to upload or download in a particular month, and the last thing you need is to worry about it. If you have a plan with data caps, you might hesitate to upload an instructional video or other lead-generating tool because you are afraid of overage charges. Don’t let that fear keep you from growing your business! Instead, switch to a service plan that doesn't include data caps, so you are free to use as much of your data as you need. You can upload videos and other large data files with no fear of extra charges.
Use WiFi to gather valuable customer data
Certain service plans, like WiFi Pro from Comcast Business , include more advanced WiFi capabilities. These features allow you to limit the amount of bandwidth guests can use, create a landing page for guests to sign in (which can be a great tool to capture email addresses), and manage your overall network. These tools also allow you to monitor network traffic and optimize connection speeds, gathering valuable data that you can use to create a more personalized experience for your customers.
Upgrade the Internet service for your business to meet your needs
If you already have a business Internet plan but aren't sure your needs are being met, ask yourself a few questions:
- How many employees do I have?
- What kind of work does my business do online?
- Do I provide complimentary WiFi access to customers?
- How strong is my Internet speed? (If you aren't sure, use a speed test tool to find out.)
If your current service isn’t up to the task of meeting your needs, then it’s probably time to look into a new Internet service plan. Find out how Comcast Business can help.
Business Internet Speeds up to 1 Gig
Save more when you bundle business internet and phone together. No data caps, 24/7 customer support.
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Small Business Owner’s Tech Guide: How to Choose Services that Fit Your Unique Needs
Tips to Help Small Businesses Look Professional
Cybersecurity for Small Business: Know Your Weaknesses
Comcast business: powering possibilities and preparing every business for what’s next.
In today’s ultra-connected landscape, technology is the center of every business. Driving the employee experience, transforming customer expectations, and evolving at a faster pace each day. Comcast Business is a leader in business technology – providing businesses the advanced network they need to stay connected and solutions that power each day’s possibilities. Whether a small business opening a new location across town or a large Enterprise enabling hybrid work for thousands of employees, Comcast Business offers advanced technology and a team of experts to ready your business for whatever the day might bring.
Keeping businesses of all sizes connected from anywhere with an advanced network that offers speed and reliability, nationwide
In business, reliable connectivity is needed – every day and everywhere. Comcast Business can deliver Gig speeds to the most businesses and offers nationwide connectivity so all your locations stay connected.
Small Business Connectivity Solutions
Businesses want fast, reliable Internet with enough bandwidth to power all their connected devices, plus a great online experience. Comcast Business has the speeds and service to address these priorities — and more including advanced WiFi, 4G LTE internet backup, advanced cybersecurity solutions, and dedicated business support, 24/7.
Ethernet Dedicated Internet
When a business needs an even faster public connection and fiber-based dedicated Internet access, we’ve got them covered. Matching upload and download speeds are available, which is ideal for data-hungry applications like cloud storage, web conferencing, audio streaming. Speeds up to 100 Gbps are at your service.
Comcast Business Mobile
Want to get even more from your Comcast Business Internet? Add Comcast Business Mobile, a mobile service designed for small businesses to provide the best network and save you money.
Protection of Advanced Cybersecurity Solutions
Today’s businesses run on the cloud, and rely on networks, servers, applications, and Internet-connected devices 24/7. With malicious actors targeting these assets, and new threats continually emerging, a strong security foundation is imperative to protecting the integrity of a business’s network.
Comcast Business is ready, with cloud-based and software-defined offerings for cyber solutions designed to help protect a business’s valuable infrastructure and deliver a secure experience for customers and employees.
Comcast Business SecurityEdge™
Help protect the Internet-connected devices that employees and guests use every day — smartphones, tablets, IoT smart products — from malware, ransomware, phishing, botnets, and more.
Offload day-to-day tasks from internal IT and operations staff while protecting infrastructure with an extensive lineup of managed security services.
Real-time control and insights
Software defined networking on activecore.
Helping businesses gain greater visibility with anytime, anywhere monitoring of virtualized network functions and centralized control of their distributed network.
Comcast Business can design, build, implement, manage and monitor custom solutions so customers can focus on delivering value to their business.
Robust Communications Solutions
Comcast Business offers a full portfolio of communications services for small businesses and large enterprises with multiple locations and varying technology solutions.
Tools for empowering onsite and remote teams with enhanced communication, collaboration, and productivity.
Comcast Business VoiceEdge
Scalable. Flexible. With seamless communication solutions on a Unified Communications as a Service (UCaaS) system.
Comcast Business VoiceEdge Select™
Award-winning features and a mobile app that let teams get to work anywhere. Great for single-location businesses with 1 – 8 employees, such as retail boutiques, professional and personal services, and real estate companies. Enables business-grade wireless desk phones or cordless handsets without wiring to every desk. Includes Readable Voicemail, Automated Attendant (customized greetings and call transfer), and Hunt Group (so no call goes unanswered).
Comcast RISE is a multi-year commitment to provide marketing, creative, media, and technology services to small businesses owned by people of color. Comcast Business is proud to enable technology makeovers for recipient businesses who are looking to use technology in new ways and advance their digital transformation.
Comcast Lift Zones are powered by a combination of connectivity and security solutions from Comcast Business.
Comcast Business Community
Press materials, comcast business - black logo, comcast business - white logo, comcast business - blue logo, comcast business - horizontal blue logo, comcast business - horizontal black logo, comcast business - horizontal white logo, comcast business - tagline blue logo, more from comcast, our company, connectivity & platforms, content & experiences.
Technology to keep you ready for what’s next
ONLINE-ONLY OFFER: Our best deal of the year
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Ethernet Dedicated Internet
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How Small Business Owners Can Use Guest WiFi to Enhance Marketing
MORE TO CONSIDER
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Comcast Business Phone System Overview and Prices
Comcast offers five plans: three cloud-based phone plans for large and small businesses and two trunking plans
Plans are available that integrate with Slack, Salesforce, and Office365
Comcast operates one of the largest VoIP networks in the country
Pricing information isn’t available online so you’ll need to get a quote
Why Trust U.S. News
Our ratings are unbiased. We follow strict editorial guidelines, maintain a separate business team, and have a transparent methodology.
Business Phone Services Considered
Table of Contents
What Is Comcast?
- Comcast Plans
Comcast Business offers two cloud-based Voice over Internet Protocol (VoIP) business phone solutions, both of which allow incoming and outgoing phone calls to operate through a high-speed internet connection. Comcast Business also provides a pair of trunking devices that use private branch exchange (PBX) equipment to provide network access to multiple individuals at the same time.
Comcast offers four plans for business phones: two cloud-based phone services and two trunking options:
Comcast’s Voice Mobility
- Recommended for: Smaller businesses and startups.
- Offers: Up to 10 voice mobility lines, hunt groups, and readable voicemail.
Comcast’s Business VoiceEdge
- Recommended for: Larger businesses for unified communication, productivity, and scalability.
- Offers: A greater number of advanced features for wider business management. The service also includes phone hardware and app management.
Primary Rate Interface (PRI) trunking and Session Initiated Protocol (SIP) trunking
- Recommended for: Corporate headquarters and multi-location enterprises
- Offers: The ability to work with your existing onsite or IP PBX to make a dedicated physical connection.
Comcast prides itself on running on one of the largest private VoIP networks in the country. It does not offer pricing upfront, but instead, allows you to request a quote online or by phone.
What Plans Does Comcast Offer?
Comcast Business offers two cloud-based Voice over Internet Protocol (VoIP) business phone solutions along with a pair of trunking devices that provide support to your onsite or IP private branch exchange (PBX) equipment to provide network access to multiple individuals at the same time.
- Voice Mobility: Features include calls at any location, a portable business number, hunt groups, and options to add voicemail or a toll-free number.
- Business VoiceEdge: Features include calls at any location, unified digital control, multiple hunt group settings (simultaneous, regular, uniform, circular), automated attendant, audio conferencing, a productivity app, readable voicemail, and busy call appearance.
- PRI Trunks: Features include 911 location management, simple digital control, disaster recovery and business continuity, and Integrated Access Device (IAD) PBX.
- SIP Trunks: Features include 911 location management, up to 800 concurrent call sessions, Calling Name Delivery (CNAM), Dialed Number Information Service (DNIS), Automatic Number Identification (ANI), business continuity, and SIP gateway with Session Border Controller (SBC).
Voice Mobility is ideal for small retail operations, start-ups, and growing businesses, typically with one to 10 employees. It provides basic features, such as unlimited local calling, nationwide long distance, and directory listing. Business VoiceEdge is ideal for professional services, retail and manufacturing, and not-for-profit organizations. It includes a business app, along with a choice of phone hardware, and expands the feature selection from the more simplified Voice Mobility option.
PRI Trunks and SIP Trunks both include the basics: unlimited local calling minutes and 200 nationwide long-distance minutes, direct inward dialing (DID), direct outward dialing (DOD), and the ability to allow employees to make both DID and DOD calls without the need for a switchboard operator. PRI Trunks and SIP Trunks are both recommended by Comcast for corporate headquarters and large offices, organizations with customized business requirements, and single-site or multi-location enterprises.
Comcast emphasizes its reliability with all cloud-based services and trunking options, saying that they run over one of the largest managed VoIP networks in the nation. All service options offer the opportunity for customization with select features at an additional cost.
Popular Business Phone Systems
Comcast Business offers 24/7 support for its products and services. Customers can access assistance via the “My Account” portal, dial a toll-free number, chat online with a customer service representative, or visit the Comcast Business Support Community.
Comcast integrates with Slack, and anybody with the Business VoiceEdge plan can use Slack to communicate with up to 50 people at the same time. Other popular integrations include Skype and Office365.
The Comcast Business App is available for Android and iOS smartphones and allows you to make and receive calls anywhere from any device using your primary business number. The app requires the purchase of a Business Voice Mobility or Business VoiceEdge plan.
Comcast Business doesn’t reveal its security features on its website and you may have to contact them directly for more information. Comcast does tout features such as call screening and the ability to block specific numbers, reject anonymous calls, trace offensive calls (law enforcement can access this information with the proper legal authorization, but you and your business will not), and password protection.
Comcast Business references the Health Insurance Portability and Accountability Act of 1996 (HIPAA) in some of its online materials focused on health care technology, but does not explicitly state that it is fully compliant with HIPAA regulations. For that reason, it’s best to request a consultation with the company before deciding if HIPAA compliance is critical to your business. HIPAA requires data privacy and security provisions for safeguarding patients’ protected medical information. It applies to doctor’s offices, hospitals, health insurers, and other health care companies with access to such data.
Comcast offers hardware for select plans. Currently, only Business VoiceEdge includes phones in its package. The other cloud-based phone service and trunking solutions offered through Comcast require you to bring your own phone. Business VoiceEdge also comes with its own private branch exchange (PBX) equipment to provide network access to multiple individuals at the same time.
Why You Can Trust Us: 41 Business Phone Services Researched
- Best Business Phone Systems of 2024
- Best Small Business Phone Systems of 2024
- Best VoIP Business Phone Systems of 2024
- What Is VoIP?
- How to Buy a Business Phone System
- Nextiva vs. RingCentral Business Phone Systems
- MagicJack vs. Ooma Business Phone Systems
- Ooma vs. Vonage Business Phone Systems
- Ringcentral vs. Zoom Business Phone Systems
Other Business Phone Systems
- Google Voice
- GoTo Connect
- Verizon Business Phone
U.S. News 360 Reviews takes an unbiased approach to our recommendations. When you use our links to buy products, we may earn a commission but that in no way affects our editorial independence.
Comcast Business Phone Review
Compare Comcast Business cloud-based phone services to 8x8, RingCentral, and other top services. Learn about pricing, features, and customer opinions.
Updated on February 6th, 2023
The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more
Comcast Business is a division of Comcast that offers cloud-based phone systems for businesses of all sizes. Comcast Business's phone services include call forwarding, call routing, unlimited nationwide calling, automated attendant, and much more.
Pros and Cons:
- Feature-packed plans.
- Mobile app.
- 24/7 customer support.
- Only works on a quote-base system.
- Limited business phone plans.
- Poor customer support.
Comcast Business is one of the largest VoIP network providers in the U.S., offering a host of standard features like unlimited calls, auto attendant, nationwide long distance, directory listing, and multi-site use.
Comcast's top competitors, RingCentral and 8x8, both offer similar features to Comcast Business, with their prices ranging between $15.00 and $140.00 per user per month. While Comcast Business works on a quote-based system, users can expect to pay similar prices for features like audio conferencing, unlimited calling, call routing, and caller ID. In addition, Comcast's top-of-the-line plan includes companion apps like VoiceEdge for Office 365, Skype, and Chrome.
Comcast Business's plans are packed with comprehensive features and are compatible with a powerful mobile app that is great for businesses on the go. Comcast's plans are also specifically designed to meet the communication needs of businesses in varying industries and of varying sizes, including small and large retail stores, law firms, salons, and non-profit organizations.
Comcast Business only offers three plans , which limits the number of options available. In addition, Comcast does not reveal upfront pricing. Interested users will have to request a quote and work out a plan that suits their business's budget.
Customers are happy with Comcast Business's wide selection of both standard and advanced features , and the effortlessness of the Comcast Business mobile app. However, the customer support needs improvement. We found several reviews that reference long response times and inadequate services.
Comcast Business does not provide pricing on their website. The following pricing information was obtained through our additional research. Interested users can contact Comcast Business for a free quote.
Comcast Business prices differ because of the three packages they have on offer. As your number of users increase, so will your monthly pricing.
- The VoiceEdge Mobility plan is the most affordable option , with prices starting at $29.95 per user, per month. For an added price of $60.00, you could connect to Comcast business internet services as well.
- For their VoiceEdge Select package, users can expect to pay $34.95 per month , per user. It's unlikely this number will change as the Select plan is only available to 8 users.
- Comcast's VoiceEdge Business pricing is a bit more complex because it works on a tier system and it allows space for up to 5,000 users. Starting off, businesses can expect to pay monthly fees of $44.95 per user for 5-9 users, $39.95 for 10-19 users, and $34.95 per user for 20 users and more.
Comcast business vs ringcentral:.
RingCentral's basic plan cost $19.99 per month with features like unlimited phone calls within the U.S. and Canada, voicemail, HD voice, and toll-free minutes, among others. Comcast Business does not reveal pricing on their website but interested users can expect similar features, including unlimited minutes and automated attendant.
Comcast Business vs RingCentral Comparison:
Comcast business vs 8x8:.
For $15.00 per user per month, 8x8 offers auto attendant, HD voice, unlimited calling, and more. Comcast Business only works on a quote-system but includes similar, standard features like call history logs, caller ID, call forwarding, and unlimited nationwide calling.
Read our article on the best business phone system providers for an in-depth comparison between Comcast Business, RingCentral, and 8x8.
Business Phone System Plans:
The VoiceEdge Mobility is a cloud-based solution that allows employees to access their business phone services from any location. The plan includes unlimited local calling, nationwide long distance, directory listing, and line features like call forwarding, waiting, and history.
Comcast Business created this solution for sole proprietors, start-ups, small retail stores (restaurants, florists, salons), and growing businesses. With this plan, users benefit from optional voicemail, toll-free number, point-of-sale or fax line, and call forwarding, among others.
You can request a free quote on the Comcast Business website.
- Unlimited local calling.
- Nationwide long distance.
- Directory listing.
- Call forwarding.
- Call waiting.
- Call hold and transfer.
- Call history.
- Call park/call pickup.
- Distinctive ring.
VoiceEdge Select is an all-in-one, cloud-based solution that supports up to eight seats and does not require any network wiring. Combining VoIP phone basics with enterprise cloud-based system features, the VoiceEdge Select plan is ideal for professional and personal services, retail stores, and teams on the move.
Users have access to basic features like unlimited local calling, nationwide long distance , directory listing, and multi-site use. In addition, you can make use of both standard and advanced like call forwarding, caller ID, account management, automated attendant, and much more.
With this plan, you can equip your business with one phone per set . There are desk and cordless phone options available and up to 8 are included with a three-year agreement.
- Auto attendant.
- Outbound caller ID display via mobile phone.
- Hunt groups.
VoiceEdge is a unified communications system that features many benefits you’d find in a traditional onsite PBX system like audio conferencing, mobile notification for calls and voicemail, hunt groups, caller ID, as well as companion productivity apps.
The VoiceEdge solution is Comcast Business's top of the line choice , offering features that are best suited for professional services (consulting, account, law, construction), retail, manufacturing, and not-for-profit organizations.
With the VoiceEdge companion apps, you can make calls straight from a browser, host Skype meetings, and make a call from your contacts or leads.
The VoiceEdge plan also allows you to add a phone to your system . Each seat includes a Polycom 311 phone plus UC features and upgraded phones are available for an additional monthly fee.
- Audio conferencing.
- Receptionist console.
- Call queue agent.
Comcast Business Phone Solutions Comparison:
Other products by comcast business:, mobile app..
The Comcast Business mobile app is a powerful companion that's perfect for busy and on-the-go teams. With the mobile app, available on both Android and iOS devices, employees will have access to all the features on your business phone system, including auto attendant, unlimited calling, nationwide long distance, and more.
You can download the Comcast Business mobile app from the App Store or the Google Play Store .
Comcast Business offers business internet services with no data caps, high network speeds, and 24/7 customer support. Comcast's business internet speeds range between 35 and 100Mps, and features automatic backup, a cybersecurity solution, and WiFi hotspots, among other features.
Learn about Comcast business internet plans for small businesses. Includes info on Comcast Business, pricing, and FAQs.
Feb 6, 2023
How much is a Comcast Business phone?
Comcast Business does not reveal pricing on their website. Instead, interested users can visit their website and request a free quote.
How does Comcast business phone service work?
Comcast Business uses voice-over-internet-protocol (VoIP) technology to digitize phone calls using an internet connection. With this service, you can easily answer office calls at the office, or forward them to your business smartphone.
What are some Comcast Business VoIP alternatives?
- RingCentral .
- FluentStream .
- Comcast Business .
- GoToConnect .
Monday, April 5th, 2021 7:10 PM
Interesting level of "Business Class" Service
4 internet outages within a week, on all occasions the comcast website is unable to communicate with the modem in order to issue a restart command during the outage. On all occasions rebooting the modem restores connectivity.
Yet comcast support says everything looks great I see no outages in your history, I would just wait for another outage then call us while you're down and we can look at your firewall or LAN possibly having a connectivity problem.
So probably wait on hold for 20 minutes to get someone and all while employees twittle there thumbs and customers can't get through.
That's an interesting level of business class support.
And an even more interesting monitoring system, their own system can't communicate or fully communicate with their own modem and that isn't monitored as an outage. Smart though, the fewer things you detect and classify as outages the better the uptime you can claim in your ads.
So somehow my Sonicwall and VOIP management appliance are both going haywire simultaneously and causing a disruption with their websites ability to communicate over coax with their own equipment?
Gotta love cable companies, they always have an answer for why it isn't there fault. It's the one common thread with cable service providers nationwide for as long as I can remember.
2 years ago
3 years ago
Hello @user_3a1884! Welcome to the Comcast Business Support forums! I hate to hear about the connection issues you've been experiencing. As someone who works from home, I know how critical it is to have a consistent and reliable connection, but I'd be happy to take a look into this further with you. Please send us a Live Chat with your first and last name as well as your service address so we can assist. Please click the "message" icon in the upper corner, then search the name Comcast Business to connect with us.
I’d like to know where I send my letter requesting termination of services upon contract completion. I have had my letter ready to send you guys for 2 years. THANK YOU.
Hello, @ Grasshopper , I am sorry to hear of your dissatisfaction and that you are interested in cancelling your services with us. Please rest assured, you have reached the right place! My team and I can review the account and assist with getting the request started for you. Please use the chat icon in the upper right corner and when prompted select Xfinity Support, to send us a private message with our full name and service address for further assistance.
I no longer work for Comcast.
Same issues here all this summer. Never seem to fix it....its just your equipment.
We, too, are experiencing an increasing number of service outages, usually requiring a reset of the cable router.
I am assuming that there was some erroneous router firmware update applied that is causing the exceptional number of service outages. A reset of the router restores service temporarily, however, it is an appalling level of quality for a business internet service.
I sent a detailed report of the most recent four outages about 10 hours ago via direct messaging as the support team always seems to request but have so far had no response.
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Seamless account management from anywhere
Get access to all of your Comcast Business services anytime, on any device.
- Comcast Business App
- Digital Experience Guide
Get instant access to your Comcast Business services. My Account empowers you to manage and personalize the features that help your business be ready for what’s next.
- Customize your product features including WiFi networks, Call Forwarding with Voice service, and more
- Quickly pay your bill, enroll in Paperless Billing and set up Auto Pay
- Check your connection status and restart your modem
- Easily manage WiFi settings and find Xfinity hotspots accessible with Comcast Business Internet
The Comcast Business App
Managing your account has never been easier. Quick and convenient, the Comcast Business App is your one-stop shop for seamless access to your Comcast Business services – right in the palm of your hand.
- Manage account details and settings
- Troubleshoot technical issues
- Make bill payments and sign up for Auto Pay
- Business Internet customers can customize WiFi settings
- Business TV customers can view their channel lineup
- Business Voice customers can stay connected with Call Forwarding, record customized greetings for callers, and display their Comcast Business Voice number on caller IDs when making outgoing calls through the app
Control is in your hands.
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