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Network settings on the Xbox console
- Press the Xbox button to open the guide.
- Select Profile & system > Settings > General > Network settings .
Network screen options
Set up wireless network, test network connection, test remote play, test network speed & statistics.
- Download speed , which is critical for streaming content and playing multiplayer games on the Xbox network.
- Upload speed , which only affects your ability to play multiplayer games on the Xbox network. Note Upload and download speeds are the results of a speed test that shows you how fast your network can download or upload a file from the internet to your Xbox console.
- Packet loss , which is critical for streaming content and playing multiplayer games on the Xbox network.
- MTU , which needs to meet a minimum of 1384 MTU or higher to play games on the Xbox network. Checking and adjusting your router settings could quickly resolve many gaming issues if this setting is too low.
- Latency , which is a networking term for delay of packet delivery. It's measured by how many milliseconds it takes for a packet of data to get from one designated point to another. This can affect streaming, but only if an app times out. However, latency can drastically affect multiplayer gaming, because you'll be delayed on what you see versus what's happening on the server. In other words, if you have high latency, your game character could be killed before you ever see your opponent on the screen.
- Wireless strength , which measures the strength of your internet signal. The closer your signal is to 100 percent, the better your Xbox console connection results will be. Wireless interference that causes low-signal strength is the leading reason for latency and packet loss. This test is designed to test a point in time, so if you remove causes of wireless interference between your router and your Xbox console, you should retest to see what kind of improvement your adjustment made. This test can help you narrow down what's causing wireless interference and how much it's affecting your Xbox experience.
Test multiplayer connection
Test nat type, disconnect wireless, bandwidth usage, advanced settings, current network status.
- The first indicator tells you whether you're connected. If you are, this tells you if you're connected via a wired or wireless connection. If you’re wireless, this will display a signal-strength indicator to show the approximate strength of your signal.
- The second indicator shows your internet protocol version, which is either IPv4 or IPv6. For the Xbox console to connect to the internet using IPv6, your home router needs to have IPv6 enabled, and your internet service provider (ISP) must support IPv6.
- The third indicator displays your Network Address Translation (NAT) type. Your NAT allows you two different IP addresses, one for internal traffic and one for external traffic. The NAT helps hide your internal IP address and creates a kind of firewall.
- The fourth indicator tells you if any errors have occurred. For example, your UPnP was not successful.
- The fifth indicator tells you whether the Xbox services are up and running. If any services are down, this indicator also details which ones are down.
- If you can't hear your friends online, or if you can't join or host a multiplayer game, this is because your NAT type is set to moderate or strict. If you want to change your NAT type, it can be difficult, but you can modify it by following the steps in the following article: Troubleshoot NAT errors and multiplayer game issues
- Service status indicates if any part of the Xbox service is down. It also helps you determine if you need to troubleshoot an issue on your network, or if the issue is with our services on the Xbox network. If you see that any service is down, visit the Xbox status page for details on the outage. Xbox status page
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